Senior Manager, Software Engineering

🕒 May 20

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Lead a group of world class Software Engineers working on core and critical systems directly used by our customers. • Collaborate with Product and Engineering peers across the org to develop technical strategy for your team and long range plans to deliver for Twilio customers. • Raise the bar on reliability, operational efficiencies, and customer experience metrics core to Twilio Billing Experience • Influence direction, culture, and engineering standards across the whole team. • Continuously refine practices to support the growth, development, and improvement of both individuals and the team • Hire, mentor, and develop world class engineering talent and contribute to Twilio’s talent evolution

🎯 Requirements

• 10+ years of experience working on large scale distributed systems • 3+ years of experience managing engineering teams • Experience in leading 1-2 teams of total 8+ engineers • Understanding of architectural patterns and best practices of high-scale web application (e.g., well-designed APIs, Backend For Frontend, Domain Driven Development) • Ability to dive deep into technical details and provide guidance to the team when required • Strong customer focus, taking the time to really understand their needs and ensure we are solving their problems • Proven track record of delivering in a fast paced and ambiguous environment • Prior experience in the Billing domain with an understanding of industry trends is highly desirable • Strong focus on delivering exceptional user experiences with a customer-first mindset • Prior E-Commerce or Billing experience

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program