Senior Workday Architect

November 25

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Twilio

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Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

5001 - 10000 employees

📋 Description

• Design and implement system changes to align with business needs, managing the setup and data elements of foundational structures in Workday. • Serve as a subject matter expert in Workday, emphasizing proficiency in Recruit, CRM, Offer Management, Performance, Succession, and Feedback. • Serve as an escalation point for advanced system issues to determine root cause analysis, identify, and implement potential solutions. • Partner with business units to build strong relationships, ensuring alignment between Workday capabilities and business goals. • Develop custom reports and dashboards tailored to the specific needs of business units, enhancing data-driven decision-making. • Provide training and assistance to People support staff, creating and updating documentation and communications to ensure clarity and consistency. • Review functionality delivered in Workday releases to assess business impacts and identify opportunities for enhancements. • Maintain accountability for data integrity, focusing on quality, accuracy, reporting, timeliness, and usability across core systems and related interfaces.

🎯 Requirements

• 5+ years of Workday configuration experience with a specialized focus in Workday (Recruit, CRM, Offer Management, Performance, Succession and Feedback. • Exceptional attention to details, critical thinking, commitment to data integrity, organization, and adept problem-solving skills. • Ability to gather technical and business requirements and translate into action plans. • Understanding of data privacy practices and regulations, coupled with the discipline to handle highly strong verbal and written communication skills, ability to influence decisions and drive results. • Strong interpersonal skills with the ability to develop and maintain relationships with business units and third-party vendors. • Demonstrated ability to effectively manage multiple priorities and deliver timely, quality work within deadlines. • Initiative-driven, inherently curious, and possessing analytical thinking. • Excellent knowledge of PC software, including proficiency in Microsoft Office applications and Google Workspace. • Workday Pro certifications are a plus.

🏖️ Benefits

• health care insurance • retirement account • paid sick time • paid personal time off • paid parental leave • generous time-off • ample parental and wellness leave