Social Media Specialist

🕒 March 31

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Twilio

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Create compelling, on-brand content showcasing our customers, capabilities, and culture. • Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok. • Help execute our editorial calendar and campaigns. • Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content. • Engage and build our community of technical developers, consumers, and business decision makers daily. • Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives. • Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it. • Create interesting, engaging content for our top executives. • Perform analysis and use data to prove our program is growing and our bets are paying off. • Constantly experiment and test new tactics to reach new audiences. • Partner with our Employee Brand team to help tell the stories of Twilions to external audiences.

🎯 Requirements

• Has experience managing brand social. • Expresses complex thoughts or ideas in 100 characters or less. • Thinks outside of the box and presents ideas clearly. • Is organized and loves to take projects and run with them. • Uses data to tell a story and has proven success on social. • Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial. • Enjoys building community. • Likes to have fun.

🏖️ Benefits

• competitive pay • generous time off • ample parental and wellness leave • healthcare • a retirement savings program

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