Senior Principal Product Manager, Coach Journey

🔥 21 hours ago

🇺🇸 United States – Remote

💵 $205k - $250k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Twin Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

🧘 Wellness

Healthcare Insurance • Artificial Intelligence • Wellness

Twin Health is a company that focuses on improving the metabolic health of employees and health plan members by preventing and reversing chronic metabolic diseases. Utilizing proprietary Digital Twin AI technology, combined with smart devices, wearables, and a clinical care team, Twin Health provides personalized health recommendations. The solutions help in weight loss, lowering blood sugar levels, improving energy, mood, and sleep, and reducing dependency on costly medications by addressing the root causes of metabolic dysfunction. Their evidence-based programs deliver substantial health benefits, including considerable reduction in blood sugar levels, medication elimination, and overall metabolic health improvement, within six months.

📋 Description

• Own the strategy, roadmap, and execution for Coach Copilot, enabling health coaches to deliver high quality, personalized care at scale. • Deliver AI powered workflows, interventions, smart drafts, and summaries that improve coaching quality, increase program adherence, and drive better health outcomes while eliminating manual, low value work. • Develop a deep understanding of clinical workflows by partnering closely with coaches, clinical leaders, and cross functional stakeholders to identify high impact opportunities. • Translate complex clinical and operational problems into intuitive product experiences and detailed product requirements, challenging assumptions and influencing stakeholders when needed. • Balance immediate operational fires with long-term architectural bets that allow Twin to scale to hundreds of thousands of members without adding linear headcount. • Define and track weekly success metrics, measure product impact, and continuously iterate based on user feedback and clinical outcomes. • Partner with Design, Engineering, Data Science, and AI/ML teams to create seamless experiences that fit naturally into clinicians' daily workflows. • Drive alignment across executive leadership and cross functional teams to ensure Coach Copilot advances the company's AI, clinical, and business strategy. • Other duties as assigned.

🎯 Requirements

• Experience: 8+ years of product management experience. Experience in healthcare technology, clinical platforms, or AI powered products is a plus but not required. • Strategic Product Experience: you have a proven track record of owning a product area from "Vision to Value” with measurable business impact and experience building complex AI powered experiences, ideally leveraging LLMs. You proactively identify opportunities and shape product direction rather than simply executing stakeholder requests. • Operational Product Thinker: You excel at untangling complex problems, defining clear product strategy, and translating ambiguity into actionable product requirements. You challenge assumptions and push back when needed to ensure the team is solving the highest impact problems. • Data-Driven Mindset: You don't just measure output; you use data to prioritize investments; you define success metrics and continuously iterate until you hit them. • Execution Excellence: You demonstrated your ability to lead agile teams and manage the product development lifecycle end to end.

🏖️ Benefits

• A competitive compensation package in line with leading technology companies • A remote and accomplished global team • Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents • 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options • 401k retirement savings plan