Account Manager, DNA Synthesis

🕒 April 15

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Twist Bioscience

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

🧬 Biotechnology

🔬 Science

💊 Pharmaceuticals

Biotechnology • Science • Pharmaceuticals

Twist Bioscience is a biotechnology company that develops a proprietary semiconductor-based synthetic DNA manufacturing process. This innovative platform enables miniaturization of chemistry necessary for DNA synthesis, providing significant time and cost savings for customers. Twist offers a range of DNA-based products including gene synthesis, variant libraries, and next-generation sequencing (NGS) solutions. The company supports research across areas such as cancer research, infectious disease, and drug discovery, leveraging its capabilities to drive groundbreaking biological innovations. With a robust suite of tools and services, Twist Bioscience is at the forefront of advancing research in genomics, antibody discovery, and synthetic biology.

📋 Description

• Spend the majority of time on customer-facing sales activities, including in-person meetings, lab visits, and scientific discussions with researchers. • Build and maintain strong relationships with principal investigators (PI), researchers, and R&D leaders in academia, biotech, and pharmaceutical companies. • Identify customer needs and propose appropriate solutions using synthetic biology products and services. • Manage customer interactions across the full sales cycle, including opportunity development, quotation, order follow-up, and post-sales support. • Achieve assigned quarterly and annual revenue targets. • Develop and execute territory plans to expand business in the Korean market. • Maintain a healthy sales pipeline and deliver accurate sales forecasts. • Identify and develop new business opportunities within existing and new accounts. • Monitor market trends and competitor activities within the synthetic biology and life science research markets. • Provide market insights and customer feedback to internal teams. • Support the introduction of new products and solutions based on customer needs. • Work closely with technical support teams (FAS / application scientists) to support customer discussions when needed. • Collaborate with operations and internal teams to ensure smooth order processing and customer satisfaction. • Maintain accurate records of customer interactions and opportunities in CRM systems. • Represent the company at scientific conferences, academic meetings, and industry events. • Support local marketing activities, including seminars, workshops, and customer engagement programs.

🎯 Requirements

• Minimum 2–5 years of experience in life science sales, preferably in reagents, genomics, or synthetic biology products. • Experience selling to academic institutions, biotech companies, or pharmaceutical organizations in Korea. • Experience in customer-facing field sales roles is strongly preferred. • Basic understanding of molecular biology, genomics, or synthetic biology workflows. • Ability to communicate scientific concepts effectively with researchers. • Bachelor’s degree or higher in Biology, Biotechnology, Molecular Biology, or related life science field.

🏖️ Benefits

• Equal Opportunity Employer