Inside Sales Manager

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11 hours ago

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Twist Bioscience

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Biotechnology • Science • Pharmaceuticals

Twist Bioscience is a biotechnology company that develops a proprietary semiconductor-based synthetic DNA manufacturing process. This innovative platform enables miniaturization of chemistry necessary for DNA synthesis, providing significant time and cost savings for customers. Twist offers a range of DNA-based products including gene synthesis, variant libraries, and next-generation sequencing (NGS) solutions. The company supports research across areas such as cancer research, infectious disease, and drug discovery, leveraging its capabilities to drive groundbreaking biological innovations. With a robust suite of tools and services, Twist Bioscience is at the forefront of advancing research in genomics, antibody discovery, and synthetic biology.

501 - 1000 employees

Founded 2013

🧬 Biotechnology

🔬 Science

💊 Pharmaceuticals

📋 Description

• Leads, inspires, controls, organizes and directs both the tactical and strategic inside sales activities. • Ensures a high level of liaison with other departments & staff to ensure coordination of activities, campaigns and understanding of common goals. • Provides regular reports on status of specific sales, the market and competitor activities. • Sets performance standards, ensuring employees have appropriate and realistic job goals, providing ongoing feedback about employees’ performance. • Directly assists at high-value customer accounts to facilitate the sale of Twist’s products and services. Ensures that Inside Sales personnel record timely and accurate account/contact details within Twist’s CRM database. • Responsible for ensuring that Twist’s commitment to customer satisfaction is performed, delivered, and constantly improved. • Provide ongoing guidance to employees and career counseling to help employees develop and advance in their careers. • Develops systems and tools to enable and track optimal sales performance. • Represents the company professionally, ethically and morally at all times. • Helps develop and coach Inside Sales Team to: • Identify and develop leads both inbound and prospecting via outbound leads • Contact leads to convert to revenue or hand off to Outside Sales for further development • Close sales and achieve quarterly targets • Focus on strategic opportunities that can drive business in the long- and short-term (Retargeting, Dormant accounts) • Communicate & execute the business plan with Inside Sales Team • Attend Customer Meetings, Conferences, Trade shows, other duties as assigned.

🎯 Requirements

• Bachelors Degree in Life Sciences • Inside Sales Experience 5+ years. • Experience within a biotechnology company • Experience with Next Generation Sequencing and Synthetic Biology • People Management Experience of 2+ years • Excels in a fast-paced and changing landscape • Strong attention to detail • Work with Salesforce.com & SalesLoft • Ability to travel up to 20% • Solid analytical skills • Ability to work cross-functionally to drive orders • Infectious “get it done” attitude

🏖️ Benefits

• Bonus • Equity • Generous benefits package