Sales Development Representative - AMER

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August 13

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Twist Bioscience

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Biotechnology • Science • Pharmaceuticals

Twist Bioscience is a biotechnology company that develops a proprietary semiconductor-based synthetic DNA manufacturing process. This innovative platform enables miniaturization of chemistry necessary for DNA synthesis, providing significant time and cost savings for customers. Twist offers a range of DNA-based products including gene synthesis, variant libraries, and next-generation sequencing (NGS) solutions. The company supports research across areas such as cancer research, infectious disease, and drug discovery, leveraging its capabilities to drive groundbreaking biological innovations. With a robust suite of tools and services, Twist Bioscience is at the forefront of advancing research in genomics, antibody discovery, and synthetic biology.

501 - 1000 employees

Founded 2013

🧬 Biotechnology

🔬 Science

💊 Pharmaceuticals

📋 Description

• Outbound prospecting into net new accounts using email, phone, and LinkedIn. • Book discovery meetings with qualified contacts for the Account Management team. • Serve as a front-line representative on the Twist Bioscience website chat, engaging visitors, answering initial questions, and directing them to appropriate resources or booking meetings. • Research key contacts and decision-makers in target accounts, including PIs, lab managers, and procurement. • Use CRM (e.g., Salesforce.com) to log activity, track outreach, and ensure meeting booking KPIs are met. • Collaborate with Account Managers to align on strategy for named accounts and campaigns.

🎯 Requirements

• Bachelor’s degree in a life science discipline (e.g., Biology, Biochemistry, Genetics, Molecular Biology) or related field. • Excellent communication and interpersonal skills—comfortable engaging with researchers and scientists. • Organized, proactive, and goal-oriented with strong attention to detail. • Tech-savvy, with the ability to learn and use CRM and chat platforms efficiently. • Comfortable multitasking between outreach and real-time engagement via chat. • Sales experience is a plus but not required—training will be provided.

🏖️ Benefits

• Competitive base salary • performance-based incentives • comprehensive benefits