Accounts Receivable, Collections Officer

Job not on LinkedIn

🔥 15 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 17%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Twoconnect

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

⚖️ Legal

📦 Logistics

Healthcare • Legal • Logistics

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Process and maintain accounts receivable transactions and customer account records accurately and on time. • Allocate incoming payments against customer accounts and invoices. • Reconcile customer accounts and investigate discrepancies, unapplied payments and outstanding items. • Monitor customer accounts against agreed payment terms and prioritise overdue balances for follow-up. • Maintain accurate debtor ageing records. • Conduct proactive outbound collection calls to retail and trade customers regarding overdue balances, payment commitments and payment options. • Communicate with customers regarding outstanding invoices and payment arrangements. • Follow up promised payments and record collection activity and agreed actions. • Issue customer statements, invoices and other account documentation. • Respond to customer account, invoice and payment queries and resolve discrepancies. • Escalate aged, disputed or higher-risk accounts where appropriate. • Maintain customer account terms, payment arrangements and related information. • Assist with month-end accounts receivable reconciliations and reporting. • Collaborate with Sales, Operations, Purchasing and Finance to resolve account and payment issues. • Provide broader finance and administrative support during leave, sickness, busy periods and changing priorities. • Identify recurring issues and suggest improvements to accounts receivable and collection processes. • Perform other position-level duties as they arise.

🎯 Requirements

• Minimum 3 years of experience in accounts receivable, credit control, collections, or a similar finance role is essential. • Demonstrated experience managing debtor accounts and following up overdue balances is essential. • Confidence making outbound customer calls and discussing outstanding payments is essential. • A confident, mature and professional approach to collections, including the ability to manage difficult payment conversations constructively, is essential. • Strong written and verbal communication skills are essential. • Experience allocating customer receipts and reconciling customer accounts is essential. • Strong attention to detail and accuracy when maintaining financial and customer records is essential. • Strong organisational and time-management skills, with the ability to manage follow-ups, deadlines and competing priorities, are essential. • A proactive and persistent approach to debtor follow-up and cash collection is essential. • Ability to work independently while contributing effectively within a small finance team is essential. • Strong Microsoft Excel and general Microsoft Office skills are essential. • Experience using an ERP or accounting system is essential. • Experience using Microsoft Dynamics Business Central is highly regarded. • Experience managing customer payment terms, payment arrangements or credit control processes is highly regarded. • Experience within wholesale, distribution, supply chain or industrial products environments is highly regarded. • Broader finance administration experience and the flexibility to support other finance functions when required are highly regarded.

🏖️ Benefits

• Work from home • Monday to Friday; weekends off • HMO with 2 free dependents and medical reimbursements • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success • Competitive pay and benefits • Additional entitlements • Structured career development programs • People-first culture emphasizing stability, growth and genuine care

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