Claims Assessor, Veterinary Experience

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Twoconnect

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

⚖️ Legal

📦 Logistics

Healthcare • Legal • Logistics

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Process and assess new post-treatment pet insurance claims through the internal claims portal • Complete final checks before claim approval • Review claim information, medical notes, medical history, treatment notes, treatment plans, invoices, and supporting documentation • Apply veterinary knowledge and clinical judgement to assess treatment appropriateness • Collect accurate information and documentation required for pet claims • Identify inaccurate, incomplete, missing, or inconsistent information and follow up where required • Identify policy exclusions and reasons claims may not be payable • Assess partial-payment decisions fairly and accurately • Recommend claims for payment in line with policies, procedures, regulations, delegated authority, and company standards • Provide veterinary and technical advice to the claims team • Assist with existing manual claims during system implementation • Maintain accurate claim records, assessment notes, documentation, and internal communications • Ensure prompt, accurate, and professional claims processing • Attend remote meetings, training sessions, and team discussions • Perform other position-level duties as required

🎯 Requirements

• Bachelor’s degree in Veterinary Medicine is essential • 3–5 years’ experience in veterinary medicine, small animal veterinary practice, pet claims assessment, insurance claims, veterinary administration, animal health, or a similar role • Strong veterinary knowledge and experience treating animals • Strong understanding of animal conditions and ability to assess whether treatment aligns with diagnosis • Experience reading and interpreting medical notes, medical history, treatment notes, treatment plans, invoices, and veterinary documentation • Strong analytical skills to identify inaccurate, incomplete, inconsistent, or missing information • Ability to assess policy concerns, exclusions, or reasons why full payment may not be made • Strong judgement and attention to detail • Excellent written and verbal communication skills • Ability to provide clear veterinary and technical advice • Experience using CRM systems or claims systems, or ability to learn new technology quickly • Proficiency in Microsoft Office • Strong time management skills • Ability to engage with multiple stakeholders and work collaboratively • Strong work ethic, reliability, and commitment to accurate, fair, and efficient claim assessment • Ability to work remotely and attend weekly meetings as required

🏖️ Benefits

• Permanent work from home • Monday–Friday: 7:00 AM – 4:00 PM PHT (adjustments will be made for daylight saving time) • HMO with 2 free dependents and medical reimbursements • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success • Competitive pay and benefits • Additional entitlements • Structured career development programs • Equal opportunity and inclusive workplace • Stability, growth and people-first culture