U.S. Bank
10,000+ employees
🏦 Banking
💸 Finance
🛡️ Insurance
💰 $55M Post IPO debt on 2023-10
Banking • Finance • Insurance
U. S. Bank is a large, diversified commercial bank and financial services company. It operates retail and branch banking, corporate and commercial banking, lending and credit underwriting, wealth management, investment and asset management, and offers insurance and other financial products. The company serves consumer and business customers through physical branches, digital and contact-center channels, and maintains a multinational presence (locations in the United States, Canada, Europe and India). It is a Member FDIC institution and emphasizes customer-focused services, inclusion, and career development.
Junior Customer Representative, German
🔥 6 minutes ago
🗣️🇩🇪 German Required
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U.S. Bank
10,000+ employees
🏦 Banking
💸 Finance
🛡️ Insurance
💰 $55M Post IPO debt on 2023-10
Banking • Finance • Insurance
U. S. Bank is a large, diversified commercial bank and financial services company. It operates retail and branch banking, corporate and commercial banking, lending and credit underwriting, wealth management, investment and asset management, and offers insurance and other financial products. The company serves consumer and business customers through physical branches, digital and contact-center channels, and maintains a multinational presence (locations in the United States, Canada, Europe and India). It is a Member FDIC institution and emphasizes customer-focused services, inclusion, and career development.
📋 Description
• Support customers in German and English internally via phone and written channels • Answer customer inquiries related to accounts, cards, payments and transactions • Resolve standard customer issues according to procedures • Accurately document customer interactions in internal systems • Cooperate with internal teams to ensure timely resolution of cases • Deliver a professional and friendly customer experience
🎯 Requirements
• Very good German (C1/C2), written and spoken • Communicative English (B1/B2), written and spoken • Secondary education • Strong communication skills and customer focus • Ability to work with systems and follow procedures • Willingness to develop knowledge of banking products
🏖️ Benefits
• Maternity cover contract • Paid onboarding and comprehensive training • Stable job in an international environment • Opportunity to gain experience in banking/financial services • Clear development paths and internal mobility • Performance-based incentives for eligible employees • Inclusive equitable benefits focused around financial wellbeing, health & wellness • Continuous development opportunities including training, education support, and career progression pathways • Employee recognition programs • Inclusive and accessible recruitment experience with adjustments available during application or hiring
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