UltraCon Consultoria
11 - 50 employees
Founded 1998
☁️ SaaS
📚 Education
Consulting • SaaS • Education
UltraCon Consultoria is a consultancy specializing in the allocation of experts in SAP, Oracle, and other platforms. They focus on system improvement projects, organizational projects, and training programs, ensuring businesses leverage management and operational efficiency through expert guidance.
Mid-level Networking Engineer – Support
🕒 June 5
🗣️🇯🇵 Japanese Required
🗣️🇧🇷🇵🇹 Portuguese Required
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UltraCon Consultoria
11 - 50 employees
Founded 1998
☁️ SaaS
📚 Education
Consulting • SaaS • Education
UltraCon Consultoria is a consultancy specializing in the allocation of experts in SAP, Oracle, and other platforms. They focus on system improvement projects, organizational projects, and training programs, ensuring businesses leverage management and operational efficiency through expert guidance.
📋 Description
• Manage mobility-related services • Act as the intermediary between the client and AT&T's cross-functional teams • Ensure a positive customer experience • Create customer engagement action plans for operational improvements
🎯 Requirements
• Availability to work 24/7 shifts • Advocate for the customer's interests within AT&T • Manage escalations within AT&T • Analyze trends and diagnose root causes of issues • Minimum of four (4+) years of networking experience: LAN / WAN / WLAN / DHCP / DNS • Strong network troubleshooting skills • Ability to use multiple incident management systems • Proficiency in MS Office • Team player with a positive attitude • Highly motivated, proactive, requiring minimal supervision
🏖️ Benefits
• Remote work • 2-month on-site training at the client's location • Hybrid work model after 2 months • 24/7 operation with defined shift schedules after training
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