Patient Services Representative – Practice Operations

🔥 6 minutes ago

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Logo of University of Maryland Faculty Physicians

University of Maryland Faculty Physicians

1001 - 5000 employees

🏥 Healthcare

📚 Education

🧘 Wellness

Healthcare • Education • Wellness

University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.

📋 Description

• Answer incoming patient phone calls and make outgoing collection calls regarding balances due • Resolve patient questions and contact appropriate sources when necessary • Conduct activities such as account investigation, follow-up, and collections on self-pay balances

🎯 Requirements

• High school diploma or GED preferred • Three or more years of experience in a medical office directly related to Patient Services Department

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off

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