UMGC Ventures
51 - 200 employees
Founded 2016
📚 Education
🤝 Non-profit
Education • Non-profit
UMGC Ventures is a 501(c)(3) non-profit supporting organization for University of Maryland Global Campus (UMGC). It serves as a hub for innovation in learning design and development, aiming to create transformational solutions in higher education tailored to the needs of learners, businesses, community organizations, and governments. The organization focuses on digital learning experiences, modularized learning, and developing new credentialing and certification programs to support workforce development. UMGC Ventures is committed to delivering globally accessible, affordable, and quality adult education, leveraging agility and strategic thinking to adapt to evolving educational needs.
Assistant Director – Military Degree Plans Program Management
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UMGC Ventures
51 - 200 employees
Founded 2016
📚 Education
🤝 Non-profit
Education • Non-profit
UMGC Ventures is a 501(c)(3) non-profit supporting organization for University of Maryland Global Campus (UMGC). It serves as a hub for innovation in learning design and development, aiming to create transformational solutions in higher education tailored to the needs of learners, businesses, community organizations, and governments. The organization focuses on digital learning experiences, modularized learning, and developing new credentialing and certification programs to support workforce development. UMGC Ventures is committed to delivering globally accessible, affordable, and quality adult education, leveraging agility and strategic thinking to adapt to evolving educational needs.
📋 Description
• Assist with strategic planning, implementation, and daily operations of the Military Degree Plan Team • Supervise, coach, mentor, and manage performance for MDP Coordinators • Oversee employee development, onboarding, and training • Serve as primary backup to the Director and assume leadership responsibilities during the Director’s absence • Act as subject matter expert on evaluated military degree plans, military education benefits, and degree planning processes • Collaborate with university departments, military education centers, and external partners to improve service delivery and workflows • Participate in committees, presentations, information sessions, conferences, and military education events • Manage responses to Salesforce cases and monitor service levels • Evaluate processes, procedures, and policies and recommend improvements • Contribute to backlog management, documentation updates, degree plan fixes, and external rejection resolution • Support workforce development, career path, and career ladder initiatives • Research and implement technologies and solutions to improve operational effectiveness and customer service • Support military education agreements and AU-ABC degree mapping projects • Prepare, review, and process PeopleSoft Evaluated Military Degree Plans for active-duty military members • Develop and maintain reports, dashboards, and data queries for leadership • Conduct operational analyses and provide findings for executive presentations and strategic planning • Support special projects and strategic initiatives • Travel periodically to Adelphi, Maryland, as business needs require • Perform other job-related duties as assigned
🎯 Requirements
• Bachelor's degree from a regionally accredited institution of higher learning • Three (3) to five (5) years of experience in academic advising, military education, student services, or a related higher education field • Minimum one (1) year of supervisory, lead, or leadership experience • Demonstrated understanding of military education benefits and degree planning processes • Experience using data and reporting tools for strategic planning and operational decision making • Ability to work independently and manage multiple priorities, projects, and deadlines • Demonstrated leadership, organizational, communication, and interpersonal skills • Ability to communicate effectively with stakeholders at all organizational levels • Experience using PeopleSoft, Salesforce, and degree audit systems • Advanced proficiency with Microsoft Office Suite • Cover letter and resume required • Master's degree from a regionally accredited institution of higher learning preferred • Experience with student advising, credit evaluation, enrollment management, military education, or related higher education functions preferred • Experience working with diverse student, military, and professional populations preferred • Experience leading organizational or process improvement initiatives preferred
🏖️ Benefits
• 22 days of paid vacation • 15 days of sick leave • 3 personal days • 16 paid holidays (17 during general election years) • Health care, medical with vision, dental, and prescription plans for individuals and families • Term Life Insurance • Accidental Death and Dismemberment Insurance • Long-Term Disability (LTD) Insurance • Flexible Spending Accounts for medical and dependent care expenses • Optional Retirement Program (ORP) or Maryland State Retirement and Pension System (MSRPS) • Supplemental retirement plans including 401(k), 403(b), 457(b), and various Roth options • Immediate tuition remission for Regular Exempt Staff • Spouses and dependent children eligible for undergraduate tuition remission after two years of service • Remote work arrangement • Opportunities for growth and advancement
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