Retention Marketing Specialist

🕒 July 2

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

UN/COMMON

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🛍️ eCommerce

🤝 B2B

eCommerce • B2B

UN/COMMON is a Shopify Plus eCommerce agency that partners with direct-to-consumer and consumer goods brands to design and optimize their digital commerce experiences. They offer lifecycle marketing (email & SMS flows), redesign & replatform services (Shopify migrations and custom storefronts), conversion rate optimization, and branding & creative work. UN/COMMON focuses on data-driven retention and full-funnel commerce growth across beauty, food & beverage, health & wellness, fashion, and home verticals.

📋 Description

• The Retention Marketing Specialist owns the day-to-day execution of email and SMS production for our clients. • This includes project management, content planning, copy and creative briefs, HTML builds, QA, and scheduling. • You will manage end-to-end production and keep timelines on track across design, strategy, and client teams. • You will work closely with a Retention Marketing Strategist to support retention strategy, reporting, and ongoing optimization. • If you enjoy organized workflows, sharp deadlines, clean builds, and improving the customer journey through thoughtful messaging, you will do well here. • You will manage the full production process for email campaigns and automated flows, build emails in Klaviyo or similar ESPs, write on-brand copy, create clear briefs for the design team, QA content and logic, and schedule deployments. • You will maintain the monthly content calendar, drive timelines with clients, and ensure all assets and approvals stay on track. • You will support the Retention Marketing Strategist by pulling performance data, analyzing results, and developing recommendations. • You will build automated workflows, segmentation, and list logic, maintain list hygiene, and work confidently with Shopify apps such as Yotpo, Loyalty Lion, JustUno, and Privy. • Based on our projected customer base growth, we foresee the need for a Retention Marketing Specialist within the next 2-4 months to ensure we can effectively manage and nurture our expanding user community.

🎯 Requirements

• Resume and responses must be in English. English proficiency is required. • All applications and resumes must be submitted in English. Applications in other languages will not be considered. • 2 years of experience in retention marketing, specifically across email, SMS, CRM, or loyalty programs. • Hands-on experience with an Email Service Platform (ESP), with a strong preference for Klaviyo. • Strong copywriting skills for direct-to-consumer (DTC) e-commerce, with the ability to adapt tone and style to match different client brands. • A solid understanding of email analytics and the ability to translate data insights into actionable strategy. • Clear understanding of the difference between marketing campaigns and automated flows, and knowing when to deploy each. • Proficiency in building segmented customer lists using behavioral and transactional data. • Experience working within Shopify or directly supporting Shopify-based clients. • A proactive, organized approach, with the ability to think through the entire customer journey and work effectively in a fast-paced, collaborative team.

🏖️ Benefits

• This is a contract position • Up to 40 hours weekly • Remote • Selection Process • The selection process includes a video interview screening, followed by role-specific discussions (possible assessment) and a final leadership conversation. • Commitment to Inclusion • UN/COMMON is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all employees can thrive and bring their full selves to work. • About UN/COMMON • UN/COMMON has been recognized by Inc. Magazine as one of the fastest-growing private companies in America, reflecting our people-driven approach to growth, innovation, and excellence. • Agency Policy • Recruiting agencies are not authorized to submit candidates for this role. UN/COMMON does not accept unsolicited resumes or candidate submissions from agencies.