Customer Service Representative

Job not on LinkedIn

🔥 3 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Unique Participacoes

Unique Participacoes

- employees

🏠 Real Estate

👥 B2C

Real Estate • B2C

Unique Participacoes is a Montes Claros, MG-based real estate agency and online property listing service that markets residential properties, lots/land, and high-end condominium homes. The site publishes detailed listings (apartments, houses, coberturas, and terrenos) with photos, features, pricing and contact information, and helps consumers search and inquire about properties for sale. The company operates as a consumer-facing brokerage/platform focused on local real estate transactions.

📋 Description

• Provide customer service via phone, chat, WhatsApp and email • Respond to inquiries about products and services • Record and update information in the system • Handle requests and complaints • Liaise with other departments • Monitor performance indicators (quality, productivity and NPS)

🎯 Requirements

• High school diploma (university studies in progress desirable) • Experience in customer service, preferably in the healthcare sector • Basic computer skills and familiarity with systems (CRM) • Familiarity with digital channels (chat, WhatsApp and email) • Excellent verbal and written communication, with active listening and empathy • Resilient, proactive and solution-oriented profile

🏖️ Benefits

• Home office allowance • Day off on your birthday • Meal allowance • Wellhub (Gympass) • Health insurance

Apply Now

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