Bi-lingual Dental Scheduler

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Unique Management Services, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

🤝 B2B

📋 Compliance

📚 Education

B2B • Compliance • Education

Unique Management Services, Inc. is a company specializing in communication and material recovery services tailored for libraries. With nearly 30 years of experience, Unique Management provides services designed to enhance library operations by reducing workloads, improving communication, and recovering overdue materials, fines, and fees through their Gentle Nudge® approach. Their product MessageBee offers SMS, email, and phone communication tools to engage patrons effectively. Unique Management is committed to supporting libraries with solutions that save time and resources, ensuring smooth and effective patron services.

📋 Description

• Answer calls within 3 seconds or less. • Complete a standard call within 5 minutes. • Provide excellent patient care/customer service at all times. • Manage time efficiently while both on and off the phones. • Prioritize tasks/calls in order of importance. • Respond cooperatively to constructive criticism. • Ensure a distraction free work environment.

🎯 Requirements

• High school diploma or equivalent required • 2 year post high school education preferred • 1-2 years customer service experience required; phone-based highly preferred • Fluency in Spanish • Must have high-speed internet connection • Must pass a pre-employment background screen • Must successfully pass ALL pre-employment assessments • Must provide two work references with their current contact information at time of the interview

🏖️ Benefits

• Healthcare through Cigna • Dental, Vision-premium paid • Employee Assistance Program • Paid vacation and sick leave • Paid Holidays • 401k; 4% company match • Life insurance, premium paid • Long-term disability, premium paid • Short-term disability • Professional development • Bonuses • Possible cost of living differential in base pay depending on location