Account Manager, Existing Business – 1 Year Maternity Cover

🔥 55 minutes ago

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Unit4

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Unit4 is a company that develops and delivers cloud-based enterprise software solutions focused on ERP, HCM, FP&A, Financial Management, and S2C. The solutions are designed to enhance productivity and collaboration within organizations, specifically tailored for people-centered and service-focused institutions like Professional Services, Public Sector, Nonprofit, and Higher Education. Unit4's platform integrates AI to optimize operations across finance, HR, and project management, aiming to improve user experience and organizational agility. Their solutions cater to roles such as CFOs, CHROs, and CIOs, providing them with the tools to drive strategic outcomes, performance, and adaptability within their organizations.

📋 Description

• Own and manage a defined portfolio of existing customers using Cornerstone niche products • Build trusted relationships with key customer stakeholders, acting as their primary commercial point of contact • Drive ARR retention through proactive account management, renewal preparation, and early risk identification • Achieve ACV quota for renewals, upsell, and cross-sell within the assigned territory • Manage the end-to-end sales cycle for renewals, upsell, and cross-sell within your customer base • Collaborate with pre-sales, product, engineering, and delivery teams as needed • Manage and support sales and implementation partners aligned to UPM, FPM, MAP, and related solutions • Work closely with Product, Support, Customer Success, and Professional Services to ensure a consistent and positive customer experience

🎯 Requirements

• Experience as an Account Manager or similar role managing existing customers within SaaS, ERP, or enterprise software • Background in ERP, financial systems, or adjacent enterprise applications is an advantage • Understanding of subscription-based business models, including renewals and ACV targets • Experience working with partners (sales and/or implementation), ideally in an ecosystem-driven environment • Comfortable discussing digital and cloud transformation in a customer-relevant, outcome-focused way

🏖️ Benefits

• a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact • balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits • growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work • talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry • a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme • a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all