Dealer Development Manager

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🔥 17 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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Upgrade, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

📋 Compliance

☁️ SaaS

Compliance • SaaS

Upgrade, Inc. is a company that focuses on providing personalized experiences on its website and mobile application through the use of cookies and other tracking technologies. The company emphasizes user privacy and allows users, particularly those in California, to opt out of the sharing of personal information for cross-context behavioral advertising. Upgrade, Inc. collects information such as user preferences or device details to enhance site functionality and deliver tailored product and service information. It prioritizes the functionality of its site through essential cookies while offering options for users to manage their privacy settings and consent preferences.

📋 Description

• Develop and maintain relationships with new and existing dealer partners • Act as a trusted advisor to dealership owners, GMs, and F&I managers • Conduct regular in-person dealership visits based on a structured drive schedule • Deliver consistent follow-up and service to ensure dealer satisfaction and loyalty • Identify, onboard, and activate new dealer partners • Drive dealer sign-ups and first deals (“activation”) • Re-engage inactive dealers (e.g., no deals in 90 days) and return them to production • Execute onboarding training to ensure dealers understand programs and systems • Achieve monthly funding and application volume goals • Increase contracts per active dealer and overall territory production • Focus on growing volume in Tier 3–5 segments while maintaining quality • Drive penetration targets (e.g., 3+ and 5+ deals per dealer per month) • Partner closely with underwriting/credit teams to structure deals effectively • Educate dealers on program guidelines, stips, and deal packaging • Improve pull-through by coaching dealers on submitting clean, fundable deals • Monitor dealer portfolio performance (delinquency, charge-offs, profitability) • Manage dealer mix to align with company risk appetite and profitability goals • Shift focus toward preferred collateral and higher-performing dealers • Ensure adherence to compliance, credit policies, and documentation standards • Conduct ongoing product and process training with dealership staff • Educate dealers on value-added products • Provide market insights and best practices to improve dealer success • Maintain a disciplined weekly drive schedule maximizing in-person dealer time • Track and manage activity through CRM (e.g., Salesforce) • Analyze territory performance and adjust strategy based on data • Participate in team calls, sales meetings, and performance reviews

🎯 Requirements

• 2+ years of experience in indirect auto finance, auto sales, or related field • Strong understanding of credit tiers, loan structuring, and dealership operations • Proven ability to build relationships and drive sales growth • Excellent communication, negotiation, and problem-solving skills • Self-motivated with strong time management and territory planning skills • Ability to travel locally (significant field time required)

🏖️ Benefits

• Competitive salary and stock option plan • 100% paid coverage of medical, dental and vision insurance • Flexible PTO • Competitive 401(k) and RRSP program • Opportunities for professional growth and development • Paid parental leave • Health & wellness initiatives