IT Operations Analyst

Job not on LinkedIn

🔥 32 minutes ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on UpGuard's careers page, not through a job board

First seen by Remote Rocketship 32 minutes ago

Logo of UpGuard

UpGuard

201 - 500 employees

Founded 2012

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

🔥 Funding within the last year

💰 $105M Series C on 2026-02

Cybersecurity • SaaS • B2B

UpGuard is a company that provides a vendor risk management and security platform. The UpGuard Platform focuses on third-party/vendor risk management (TPRM), vendor discovery and onboarding, and AI security/governance (including an AI Security Center and tools to generate AI policy). It markets an AI-powered TPRM SaaS platform and highlights industry recognition (named a Leader in the IDC MarketScape 2026).

📋 Description

• Build, operate, and continually improve UpGuard’s technology platform • Own the lifecycle of corporate technology, including identity, endpoints, SaaS, and service practices • Automate repetitive work and instrument operational processes • Administer Google Workspace, Okta or equivalent IdP, and MDM across a mostly macOS and ChromeOS fleet • Own SaaS administration and lifecycle, asset management, endpoint standards and compliance, and joiner–mover–leaver processes • Operate and improve Cloudflare Zero Trust across ZTNA, Secure Web Gateway, DNS filtering, tunnels, and identity- and device-aware access policies • Maintain secure access to internal applications and services and troubleshoot access and connectivity issues • Build internal tooling using REST APIs, Python, Apps Script, Terraform, n8n, and AI-assisted workflows • Manage incident, problem, and change processes, service catalogue, knowledge base, service metrics, capacity planning, and operational readiness • Define and improve service operations practices • Maintain zero-touch provisioning, endpoint compliance, fleet health, monitoring, reporting, SaaS governance, and self-service • Deploy and maintain security controls, harden endpoints, support security incidents, reduce operational risk, and maintain current baselines

🎯 Requirements

• Experience administering Google Workspace or Microsoft 365, an identity provider such as Okta or Entra, and MDM at organisational scale • Comfortable with SSO, SAML, SCIM, DNS, and certificates • Hands-on experience with ZTNA, Secure Web Gateway, or modern network access controls • Comfortable taking ownership of an existing Cloudflare Zero Trust implementation, troubleshooting it, and improving it • Experience writing code using Python, Apps Script, or similar • Confidence working with REST APIs • Experience shipping internal tooling that permanently removes recurring work • Experience with macOS at scale, zero-touch provisioning, and endpoint compliance baselines • Experience running incident and change practices, defining metrics, and building useful documentation • Comfortable with endpoint hardening, identity security, DNS, certificates, secure network access, and risk trade-offs • Process improvement mindset • Before starting work, willingness to undertake a national police history check and reference checks

🏖️ Benefits

• Monthly Lifestyle subsidy for financial, physical, and mental well-being • WFH set-up allowance • $1500 USD annual Learning & Development allowance • Annual leave/PTO plus two additional UpGuardian leave days • 18 weeks paid Parental Leave • Personal Leave Allowance including sick and carer’s leave • Fully remote working environment with no compulsory office attendance • Top-spec laptops • Paid subscriptions for generative AI tools • Comprehensive health insurance coverage

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