IT Operations Analyst

Job not on LinkedIn

🕒 4 days ago

🇦🇷 Argentina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UpGuard

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

UpGuard is a comprehensive third-party risk and attack surface management platform. The company provides solutions for vendor risk management, including features like automated risk assessments, security ratings, and data leak detection. UpGuard's platform integrates AI to enhance security questionnaires and provides real-time alerts, ensuring continuous monitoring and complete visibility of security postures. Its services are utilized by industries such as financial services, technology, and healthcare to secure customer data and streamline trust management process with advanced cybersecurity tools.

📋 Description

• Build, operate, and continually improve UpGuard’s technology platform • Own the lifecycle of corporate technology, including identity, endpoints, SaaS, and service practices • Automate repetitive work and instrument operational processes • Administer Google Workspace, Okta or equivalent IdP, and MDM across a mostly macOS and ChromeOS fleet • Own SaaS administration and lifecycle, asset management, endpoint standards and compliance, and joiner–mover–leaver processes • Operate and improve Cloudflare Zero Trust across ZTNA, Secure Web Gateway, DNS filtering, tunnels, and identity- and device-aware access policies • Maintain secure access to internal applications and services and troubleshoot access and connectivity issues • Build internal tooling using REST APIs, Python, Apps Script, Terraform, n8n, and AI-assisted workflows • Manage incident, problem, and change processes, service catalogue, knowledge base, service metrics, capacity planning, and operational readiness • Define and improve service operations practices • Maintain zero-touch provisioning, endpoint compliance, fleet health, monitoring, reporting, SaaS governance, and self-service • Deploy and maintain security controls, harden endpoints, support security incidents, reduce operational risk, and maintain current baselines

🎯 Requirements

• Experience administering Google Workspace or Microsoft 365, an identity provider such as Okta or Entra, and MDM at organisational scale • Comfortable with SSO, SAML, SCIM, DNS, and certificates • Hands-on experience with ZTNA, Secure Web Gateway, or modern network access controls • Comfortable taking ownership of an existing Cloudflare Zero Trust implementation, troubleshooting it, and improving it • Experience writing code using Python, Apps Script, or similar • Confidence working with REST APIs • Experience shipping internal tooling that permanently removes recurring work • Experience with macOS at scale, zero-touch provisioning, and endpoint compliance baselines • Experience running incident and change practices, defining metrics, and building useful documentation • Comfortable with endpoint hardening, identity security, DNS, certificates, secure network access, and risk trade-offs • Process improvement mindset • Before starting work, willingness to undertake a national police history check and reference checks

🏖️ Benefits

• Monthly Lifestyle subsidy for financial, physical, and mental well-being • WFH set-up allowance • $1500 USD annual Learning & Development allowance • Annual leave/PTO plus two additional UpGuardian leave days • 18 weeks paid Parental Leave • Personal Leave Allowance including sick and carer’s leave • Fully remote working environment with no compulsory office attendance • Top-spec laptops • Paid subscriptions for generative AI tools • Comprehensive health insurance coverage

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