Supplier Relations Manager

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November 21

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Upstack Studio

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Upstack Studio is a product development agency founded in 2017 to help non-technical entrepreneurs turn their ideas into reality. Our team is focused on building impactful web & mobile apps that help improve the lives of people around the world.

1 - 10 employees

📋 Description

• Build, maintain, and strengthen relationships with key Suppliers and TSDs. • Act as the primary liaison between internal teams and suppliers for both operational and strategic priorities. • Collaborate with suppliers on promotional offers and partner programs; ensure timely and clear internal communication. • Support planning and execution of supplier-aligned go-to-market (GTM) marketing initiatives. • Identify performance gaps across Sales, Marketing, Support, and Operations; recommend solutions to improve supplier impact. • Conduct regular business reviews and performance audits to ensure supplier quality, innovation, and cost-efficiency. • Own the collection, organization, and ongoing update of supplier/TSD data—services, territories, contacts, and processes—within the Enablement Hub. • Ensure visibility of supplier Market Development Funds (MDF) and incentive programs. • Track and manage MDF usage and incentive credits across the organization. • Align internal sales efforts to supplier priorities, strategies, and promotions. • Participate in the vetting and onboarding of new suppliers. • Lead cost-optimization initiatives without compromising quality or delivery timelines. • Drive supplier innovation and continuous improvement to support future business strategies. • Coordinate supplier-led trainings, meetings, and knowledge-sharing sessions. • Support marketing campaigns and supplier-sponsored events.

🎯 Requirements

• 3+ years in supplier management, channel management, or partnerships. • Strong communication, negotiation, and relationship-building skills. • 4+ years of experience in the telecommunications industry. • 3+ years working with the Indirect Channel (partner distribution, TSDs, or channel operations). • Familiarity with project management methodologies and solution development cycles.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options