Principal Product Manager, Delinquent Borrower Experience

Yesterday

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Logo of Upstart

Upstart

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

1001 - 5000 employees

📋 Description

• Define the strategy for helping delinquent borrowers get back on track through personalized payment plans and loan modifications • Deeply understand the delinquent borrowers, in collaboration with design, to deliver products that solve real human problems • Establish and track success metrics to assess the impact of product and operations initiatives • Leverage data-driven insights to make informed product decisions • Make smart trade-offs to inform the ongoing product roadmap

🎯 Requirements

• 6+ years experience in a product management role building both consumer-facing products and internal operational tools • Demonstrated success in driving business outcomes through a balance of quantitative metrics and qualitative understanding • Strong product sense • Rigorous and analytical problem solving; well-structured, concise, and highly effective communication • Ownership and growth mindset

🏖️ Benefits

• target bonuses • equity compensation • generous benefits packages (including medical, dental, vision, and 401k)

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