
Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.
1001 - 5000 employees
November 25
🇺🇸 United States – Remote
💵 $180.6k - $250k / year
⏰ Full Time
🟠 Senior
👮♀️ Software Engineering Manager
🦅 H1B Visa Sponsor

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.
1001 - 5000 employees
• Lead the buildout of our Auto Servicing platform from the ground up, driving architectural decisions and platform direction. • Define and execute a long-term roadmap to reduce manual operations processes by 90+% through automation. • Improve auto loan performance by increasing recovery dollars and decreasing default rates. • Champion platform reliability, data accuracy, and auditability to meet regulatory and internal compliance needs. • Collaborate cross-functionally with Operations, Legal, and Product to ensure platform success and strategic alignment. • Guide the team through near-term workflow automation projects and longer-term strategic initiatives. • Represent Auto Servicing in broader organizational conversations around servicing strategy and borrower experience.
• 4–7 years of experience managing engineering teams in servicing, recoveries, or complex operational domains. • Proven success building scalable platforms or products in regulated fintech or financial services environments. • Deep technical background with experience in workflow automation, data integrations, and event-driven architecture. • Strong collaboration skills, especially working with Legal, Compliance, and Ops stakeholders. • Track record of improving operational efficiency and system reliability at scale.
• Competitive Compensation (base + bonus & equity) • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings • Employee Stock Purchase Plan (ESPP) • Life and disability insurance • Generous holiday, vacation, sick and safety leave • Supportive parental, family care, and military leave programs • Annual wellness, technology & ergonomic reimbursement programs • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering • Catered lunches + snacks & drinks when working in offices
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