Urrly
1 - 10 employees
🎯 Recruiter
⚕️ Healthcare Insurance
🤖 Artificial Intelligence
Recruitment • Healthcare Insurance • Artificial Intelligence
Urrly is a healthcare recruitment agency that combines the expertise of healthcare recruiters, data scientists, and AI agents to help healthcare innovators secure exceptional talent quickly and affordably. Specializing in Recruitment-as-a-Service (RaaS) and Recruitment Process Outsourcing (RPO), Urrly streamlines the hiring process for U. S. healthcare companies by significantly reducing time-to-fill and cost-per-hire metrics. The company utilizes AI technology to automate administrative tasks and connect clients with top-tier candidates, providing a budget-friendly alternative to traditional recruiting agencies. Urrly's services cater to forward-thinking healthcare organizations looking to enhance their talent acquisition processes.
VP of Operations – Customer Experience
Job not on LinkedIn
🕒 March 31
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Urrly
1 - 10 employees
🎯 Recruiter
⚕️ Healthcare Insurance
🤖 Artificial Intelligence
Recruitment • Healthcare Insurance • Artificial Intelligence
Urrly is a healthcare recruitment agency that combines the expertise of healthcare recruiters, data scientists, and AI agents to help healthcare innovators secure exceptional talent quickly and affordably. Specializing in Recruitment-as-a-Service (RaaS) and Recruitment Process Outsourcing (RPO), Urrly streamlines the hiring process for U. S. healthcare companies by significantly reducing time-to-fill and cost-per-hire metrics. The company utilizes AI technology to automate administrative tasks and connect clients with top-tier candidates, providing a budget-friendly alternative to traditional recruiting agencies. Urrly's services cater to forward-thinking healthcare organizations looking to enhance their talent acquisition processes.
📋 Description
• Own Customer Success, Ops, and Back Office. • Report to CEO. • Lead leaders and vendors. • Fix messy processes. • Build systems that scale. • Standardize processes across teams and vendors. • Drive automation (AI tools, fewer manual tasks). • Improve CSAT, retention, call performance. • Own vendor performance (fulfillment, printing, tech). • Build KPI scorecards and operating cadence. • Integrate acquisitions into one operating system.
🎯 Requirements
• 5–7+ years ops leadership (team + P&L exposure) • Experience scaling processes across teams • Strong financial acumen (revenue, margin, cash flow) • Led cross-functional projects to completion • Experience with vendors or fulfillment operations • Comfortable in fast-moving, ambiguous environments • Tech-enabled services or EdTech experience (nice to have) • M&A integration experience (nice to have) • Shopify or order workflow systems exposure (nice to have)
🏖️ Benefits
• Health insurance • Paid time off • Bonus tied to company + individual performance
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