Senior RCM Associate

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🔥 3 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟠 Senior

✨ Associate

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Nourish

WebsiteLinkedInAll Job Openings

51 - 200 employees

📡 Telecommunications

🧘 Wellness

⚕️ Healthcare Insurance

💰 $8M Seed Round on 2023-01

Telecommunications • Wellness • Healthcare Insurance

Nourish is a telehealth company that connects individuals with registered dietitians through an accessible mobile app platform. The company focuses on providing personalized nutrition care plans covered by insurance, making it affordable for most customers. Nourish emphasizes a holistic health approach, addressing not just diet but also fitness, sleep, mindfulness, and other lifestyle factors. The service aims to help users achieve long-term health goals without any surprise billing, ensuring a smooth experience through its Nourish Guarantee.

📋 Description

• Manage a high volume of patient-facing and internal billing questions - including, but not limited to, resolving denials, investigating patient responsibility questions, and processing insurance coverage verifications. • Work claims end-to-end via our clearinghouse and partner with cross-functional stakeholders to ensure a smooth billing experience for our patients and providers. • Support efforts to streamline existing RCM processes by providing suggestions for automation or new tools, optimizing individual steps, and maintaining consistent, reliable execution. • Support ad-hoc RCM projects - including payer-specific billing efforts and new service line expansions. • Develop and maintain SOPs for RCM workflows, flagging process gaps and proactively suggesting improvements to the team. • Collaborate with cross-functional partners to communicate billing updates, escalate complex cases, and gather information needed to resolve patient or payer issues. • Partner with our Product and Engineering teams to test, evaluate, and optimize AI-powered billing tools and automation - actively contributing feedback that shapes how our RCM technology evolves.

🎯 Requirements

• 2+ years of experience in a revenue cycle, medical billing, or healthcare operations role. • Familiar with insurance billing workflows - including claim submission, denial management, ERA reconciliation, and payer communications. • Patient-first communicator - professional, empathetic, and able to de-escalate billing concerns while keeping things moving. • Highly organized and detail-oriented, with strong follow-through; you take things all the way through the finish line. • Energized by technology and automation - excited by the idea of using AI to make billing smarter and are comfortable shaping how those tools get built and used.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options