Utilita Energy
Energy • B2C
Utilita Energy is a UK-based energy supplier offering pay-as-you-go and standard energy services for homes and businesses, with a focus on smart meters, customer support, and digital tools like the My Utilita app. The company promotes energy-saving products and services including home and commercial solar panel and battery storage packages, financial support options, and loyalty rewards, and emphasizes simple tariffs, emergency credit, and accessibility for customers. Utilita is regulated by Ofgem and positions itself as a consumer-focused, tech-enabled energy provider.
Customer Sales Advisor
Job not on LinkedIn
November 25
Utilita Energy
Energy • B2C
Utilita Energy is a UK-based energy supplier offering pay-as-you-go and standard energy services for homes and businesses, with a focus on smart meters, customer support, and digital tools like the My Utilita app. The company promotes energy-saving products and services including home and commercial solar panel and battery storage packages, financial support options, and loyalty rewards, and emphasizes simple tariffs, emergency credit, and accessibility for customers. Utilita is regulated by Ofgem and positions itself as a consumer-focused, tech-enabled energy provider.
📋 Description
• Respond to a wide range of incoming customer enquiries • Promote Utilita’s products and services in line with compliance and customer service standards • Convert potential customer calls into successful sales opportunities • Support and improve the switching process to increase customer go-live and retention rates • Deliver exceptional service to enhance customer satisfaction and loyalty
🎯 Requirements
• Previous experience in a sales environment is essential • Confident communicator with a genuine passion for helping people • Strong sales-driven approach while maintaining a customer-first mindset • Proven ability to meet and exceed KPIs and performance targets • Excellent problem-solving skills and keen attention to detail
🏖️ Benefits
• 25 days’ leave, plus bank holidays • Access private healthcare • Mental wellbeing support • 24/7 GP and counselling services • Win tickets to top events through the Utilita Arenas • Enjoy exclusive discounts • Paid volunteering day • Generous pension contribution
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