Sales Admin Support – Assistant to Property Manager

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🔥 11 minutes ago

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VA4U

201 - 500 employees

Founded 2023

🤝 B2B

🎯 Recruiter

B2B • Recruitment

VA4U is a provider of offshore virtual assistant and remote professional services focused on supporting Australia and New Zealand businesses. They offer a wide range of specialist virtual assistant roles—property management specialists, sales support, executive assistants, bookkeepers, finance professionals, legal administrators/paralegals, marketing design specialists, tradie assistants and other administrative and specialist support—positioning themselves as a trusted offshore partner that helps clients scale, reduce administrative burden, and improve productivity. The company emphasizes partnership, reliability, proactive problem-solving, and secure handling of client data.

📋 Description

• Manage and update property records in Eagle • Coordinate routine, entry, and exit inspections • Schedule and liaise maintenance jobs with trades and contractors • Follow up on outstanding maintenance requests • Communicate with tenants, landlords, and contractors via phone and email • Assist with lease renewals and tenancy documentation • Process maintenance invoices and ensure accurate record updates • Monitor property compliance and support key management • Prepare property management documentation and correspondence • Maintain accurate notes and records in the CRM • Manage shared inboxes and calendars • Support the Property Manager with daily administrative tasks • Prepare listing documentation and sales contracts • Upload and maintain property listings • Prepare appraisal and listing presentation documents • Coordinate photography, floor plans, and marketing materials • Schedule appraisals, inspections, and settlement appointments • Manage buyer and vendor databases • Follow up with buyer enquiries and leads • Professionally answer and direct phone calls • Conduct outbound follow-up calls to clients and prospects • Prepare letters, forms, and sales documentation • Update CRM records and ensure accurate client information • Support agents with day-to-day administrative duties

🎯 Requirements

• Previous experience supporting an Australian Property Management or Real Estate Agency • Strong knowledge of Australian real estate processes • Hands-on experience using Eagle (required) • Excellent spoken and written English • Comfortable making and receiving phone calls professionally • Strong customer service and communication skills • Exceptional attention to detail • Able to multitask and prioritize effectively • Highly organized, self-motivated, and proactive • Ability to work independently and meet deadlines • Software & Tools Required: Eagle(Essential) • Microsoft Office (Word, Excel, Outlook) • Google Workspace (Gmail, Docs, Sheets, Calendar) • Zoom & Microsoft Teams • Australian Real Estate Platform Experience (highly regarded): PropertyMe, Property Tree, Console Cloud, Console Gateway, Inspection Express, Inspection Manager, Ailo, Realworks, Agentbox CRM, Rex CRM, VaultRE, LockedOn, Campaigntrack, ActivePipe, Agentpoint, Reapit, MRI Software • Sales Administration Tools: Agentbox CRM, Rex CRM, VaultRE, Realworks, DocuSign, Dropbox Sign (HelloSign), Campaigntrack, ActivePipe, Canva, Dropbox, OneDrive, Google Drive, Trello/Asana/Monday.com, Xero (basic invoice processing a plus)

🏖️ Benefits

• Reliable high-speed internet connection • Quiet and professional home office environment

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