Customer Advisor – Finance & Insurance

🔥 13 hours ago

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 13%

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🗣️🇩🇪 German Required

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Logo of ValueNet Group

ValueNet Group

51 - 200 employees

Founded 1999

🏥 Healthcare

🛡️ Insurance

📣 Marketing

Healthcare • Insurance • Marketing

ValueNet Group is a provider of comprehensive HR solutions focused on employee benefits. Their platform, ValueNet, offers a multi-flex benefits portal that allows employees to select from a wide array of flexible benefits tailored to their needs, such as leasing options, bonuses, and health allowances. With over 22 years of experience, ValueNet integrates modern technologies, including AI, to streamline benefit processes and improve employee satisfaction and employer branding. They offer an all-inclusive service that caters to HR departments, incorporating legal and compliance services, and providing a customizable and automated digital solution for managing benefits and payroll integration.

📋 Description

• Advise employees on Financial Wellbeing, insurance, retirement planning and personal finance • Ensure an excellent customer experience as a point of contact via phone, email and digital channels • Handle customer inquiries independently, from consultation through implementation • Explain complex topics clearly and in a way that is appropriate for the target audience • Actively contribute to the ongoing development of services and processes

🎯 Requirements

• Completed vocational training, a university degree or relevant experience in customer consulting, insurance, banking, financial services or customer service • Career changers with a strong service orientation and an interest in financial topics are welcome • Enjoy working with people and providing advisory services • Structured, independent and solution-oriented approach to work • Very good command of German • Confident use of digital tools, CRM systems and modern communication channels

🏖️ Benefits

• Flexible working hours • Modern office in Fuerteventura or remote work from the Canary Islands • Up to 4 weeks of EU workation per year • Flights and accommodation when choosing the Munich location during EU workation • 30 days of annual leave • Permanent employment contract • Private supplementary health insurance • Above-average salary compared with local market standards • Support with obtaining an NIE number and completing administrative procedures • Welcoming local team • Interesting and varied responsibilities • Above-average opportunities for professional development

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