GTM Enablement Manager – Post-Sales

November 12

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Vanta

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Compliance • Security • SaaS

Vanta is a trust management platform that streamlines compliance workflows and enhances security programs for businesses. By leveraging automation, Vanta helps companies achieve and maintain compliance with frameworks like SOC 2, ISO 27001, and GDPR. It offers solutions for companies of all sizes, from startups to enterprises, ensuring security and compliance at scale. With integrations with over 375 tools, Vanta leverages AI to simplify tasks such as questionnaire automation and vendor risk management. Vanta empowers service providers and auditors to deliver efficient and satisfactory experiences, helping businesses build trust with their clients and partners.

201 - 500 employees

Founded 2018

📋 Compliance

🔐 Security

☁️ SaaS

💰 $40M Series B on 2022-10

📋 Description

• Collaborate closely with Enablement and Post-Sales leadership teams to launch a comprehensive training and enablement program for our CS and AM teams • This will include building a new hire onboarding curriculum, facilitating ongoing skills training & enablement, and creating process playbooks focused on product adoption, churn risk mitigation, and account growth strategies • Conduct ongoing needs assessments to ensure prioritization of training needs, content builds across all CS/AM teams and regions • Work in close collaboration with Enablement teams to ensure CS/AM enablement supports the larger GTM Enablement vision • Proactively identify skill and productivity gaps with input from leadership as well as insights from Rev Ops to design training roadmaps, playbooks, and more to bridge these gaps • Work closely with Rev Ops to refine and implement processes and reporting practices that enhance customer health and drive expansion • Continuously measure and evaluate the effectiveness of programs and enhance to solve challenges related to role and product changes • Establish yourself as the expert in CS/AM methodology, process, enablement, training, and activation

🎯 Requirements

• 3-5 years of experience in an GTM Enablement, CS/CX Enablement or equivalent role • Bonus if you have experience in a CS or quota carrying position • Experience with COM or additional sales methodologies and MEDDPICC qualification criteria • Expertise in GTM enablement tech including Learning Management Systems (Workramp, Docebo, Brainshark, etc), Content Management Systems (Seismic, Highspot) and Knowledge Management Systems (Guru), Conversational Analysis tools (Gong, Chorus, etc) • Bonus if you have experience with CS software, such as Catalyst • Ability to work collaboratively with cross-functional teams and build strong relationships at all levels of the organization • Excellent communication and presentation skills, with the ability to engage and educate diverse audiences • Strong cross-functional collaboration skills with ability to work independently • Passion for learning and development, with a commitment to driving continuous improvements • A bias for action and ability to lead with resilience

🏖️ Benefits

• 100% covered medical, dental, and vision benefits with dependents coverage • 16 weeks fully-paid parental Leave for all new parents • Health & wellness and remote workplace stipends • Family planning benefits through Carrot Fertility • 401(k) matching • Flexible work hours and location • Open PTO policy • 11 paid holidays in the US