Sales Support Representative

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Varsity Brands

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚽ Sports

📚 Education

🤝 B2B

💰 Private equity on 2025-04

Sports • Education • B2B

Varsity Brands is a company that elevates student experiences by providing products, programs, and events for schools, teams, and youth sports. Its two main divisions—BSN SPORTS and Varsity Spirit—supply customized uniforms, apparel, footwear, fanwear, equipment, facility branding, competitions, training camps, yearbooks, and school-partnership services (IMPACT) aimed at building school spirit and student success. Varsity Brands serves schools, clubs, and communities nationwide, focusing on youth athletics, cheer/dance, and school engagement initiatives that reach millions of students.

📋 Description

• Provide support to Sales management and Sales Pros, including, assist and train Sales Pros on order entry. • Research vendor issues and check availability of products. • Responsible for returns/replacements for assigned sales pros. • Managing sales reports for orders processed. • Responsible for opening, running and closing of customer web stores (MTS). • Responsible for communicating issues between sales and other departments. • Checking stock, tracking product and speaking directly with customers. • Continuing education around knowledge of products.

🎯 Requirements

• High school diploma or GED required, Associate’s degree preferred. • 1-2+ years of customer service or sales support experience. • Team sports experience preferred. • Self-motivated team player, with the ability to work independently with minimal supervision. • Passion for working with multiple outside sales professionals at a time. • Strong knowledge of our products. • Proficiency in Microsoft Office including Excel, Word, Outlook and Teams. • Proficiency in SAP, QOE, CRM (Engage), order flow management, etc.

🏖️ Benefits

• Comprehensive Health Care Benefits • HSA Employer Contribution/ FSA Opportunities • Wellbeing Program • 401(k) plan with company matching • Company paid Life, AD&D, and Short-Term Disability • Generous My Time Off & Paid Holidays • Varsity Brands Ownership Program • Employee Resource Groups • Access to Financial Coaching and member-owned Credit Union • St. Jude Partnership & Volunteer Opportunities • Employee Perks including discounts on personal apparel and equipment!