Global Program Manager – Commercial Life Sciences

September 30

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

💵 $100k - $200k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

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Veeva Systems

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SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Service Delivery accountability for Veeva’s Commercial product line at one of our largest customers • Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap • Establish post-deployment application management • Support implementation proposals and services contract negotiation • Coordinate Customer Success Manager activities to drive product value and adoption • Coordinate Product Management and Product Support activities • Manage all customer-facing teams and coordinate closely with sales to optimize Veeva’s products and services • Own customer success as the services executive and partner across Product and Sales • Customer-facing role: work from customer site, home office, and offsite meetings

🎯 Requirements

• 7+ years in large-scale program management within the Pharmaceutical Commercial space (Sales, Medical Affairs, Marketing) • Consulting experience across multiple functional areas for enterprise pharma clients • Track record of success leading diverse global teams to deliver large, complex technology implementations to deliver measurable business results • Experience in technology strategy and roadmap development for large pharma customers • Proven executive communication skills • Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level • Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority • Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high • Based in Eastern or Central Time Zone and able to travel up to 50% of the time

🏖️ Benefits

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program • Work Anywhere: flexibility to work from home or in the office