Global Program Manager – Software Implementation

🕒 March 31

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $100k - $200k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Veeva Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

📋 Description

• Lead Veeva’s most strategic programs and ensure that implementation methodology is met while ensuring adherence to the timeline, scope, resources, and overall quality • Drive customer success by ensuring appropriate risk management, change management, and escalation management and ensuring that all programs have a positive impact • Own stakeholder management with customers to drive resolutions and serve as part of the Veeva team and partner network in a customer-centric environment to ensure we influence and lead the customers to support their success throughout and beyond implementation • Serve as a leader and have productive working relationships with the project team to coach and mentor them to create the environment to ensure employee success • Accountable for one or more global Vault implementations in Clinical, Quality, Regulatory (RIM), or Safety (PV) at our strategic accounts • Energizes the teams around them and recognizes challenges as opportunities to proactively manage solution • Support the GPM team to actively share knowledge and resources to find ways to improve • Partners deeply with IT and business executives to define deployment, governance, and transformation roadmap and plan for the future with post-deployment activities, including Product Support and Customer Success, as well as ongoing conversations with Product Management • Support implementation proposals and services contract negotiation • Coordinate Customer Success Manager activities to drive product value and adoption

🎯 Requirements

• 12+ years in large-scale enterprise software program management • Consulting experience with proven ability to lead large, complex customers • Track record of success leading internal teams and partners to deliver measurable business results • Experience in technology strategy and roadmap development for enterprise customers in healthcare or life sciences • Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level with strong communication • Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority • Typical travel is 25%, but may be up to 50% based on customer requirements

🏖️ Benefits

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program