Post-Implementation Consultant – Master Data Management Platform

🕒 March 25

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $70k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Veeva Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

📋 Description

• Strategic Advisory: Serve as the primary SME for Veeva Network, providing proactive guidance on aligning system capabilities with evolving business requirements and industry regulations • Environmental Governance: Manage the critical "Network-to-CRM" interface, ensuring the integrity of end-to-end data flows and validating the accuracy of Data Change Requests (DCRs) • System Optimization & Continuity: Own the long-term performance of the Network environment, proactively managing the environment to identify technical debt and ensure optimal performance • Best Practice Guidance: Act as a "guardrail" for customers, recommending industry-standard configurations for match/merge logic, survivorship rules, and data model extensions to prevent system degradation • Process Evolution: Partner with customers to refine their internal data governance processes, ensuring they maximize the value of their Veeva investment post-go-live • Configuration Enhancements: Independently execute technical tasks within the customer’s environment, including data model updates and system audits • Manage client interactions, set expectations, and provide clear, effective communication • Triage, troubleshoot, and resolve client-reported issues related to data, configuration, or platform performance • AI-Enabled Efficiency: Leverage Veeva’s approved AI tools to accelerate documentation, data investigation, and provide faster technical insights • Contribute to internal initiatives, knowledge sharing, and best practice development • Uphold the Veeva Vision and Values including “Do the Right Thing” and “Customer Success”

🎯 Requirements

• 3+ years of professional experience specifically within Master Data Management (MDM) or Life Sciences Data Operations • Master Data Management experience • Hands-on experience with Veeva Network or Veeva CRM (or comparable MDM platforms) • Experience in a customer-facing role, demonstrating consulting acumen and the ability to influence stakeholders • Ability to work remotely and independently in support of multiple clients while maintaining an 80% billable utilization target • Excellent verbal and written communication skills are essential • Qualified candidates must be legally authorized to be employed in the United States.

🏖️ Benefits

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program