Veeva Systems
SaaS • Healthcare Insurance • Pharmaceuticals
Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.
Practice Manager – Veeva Vault CRM X-Pages
October 15
🧀 Wisconsin – Remote
💵 $100k - $200k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🏆 Customer Success
🦅 H1B Visa Sponsor
Veeva Systems
SaaS • Healthcare Insurance • Pharmaceuticals
Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.
📋 Description
• Lead a Professional Services team that delivers Veeva Vault CRM X-Pages • Responsible for hiring, performance management, and team management • Manage supply and demand of your team. Responsible for staffing the right people on the right projects and providing oversight to ensure delivery success • Support and coach your team. Find and create billable work to drive productivity and hold your team accountable • Improve operational excellence and drive best practices for the team • Cultivate trusted relationships with customers • Coordinate across projects and other Veeva functions to ensure lessons learned and best practices are shared to improve service delivery • Provide executive oversight of internal initiatives and project sponsorship • Build an internal network across Veeva – Sales, Strategy, Product, and Services - to champion customer and employee success
🎯 Requirements
• 10+ years of experience in customer-facing technology role • 5+ years of leadership experience • Has grown and led a professional services team • Operational excellence in leading Services including utilization and resource management • Ability to travel up to 25% of the time
🏖️ Benefits
• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program
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