Senior Consultant, CRM

🕒 September 26, 2025

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Veeva Systems

1001 - 5000 employees

☁️ SaaS

⚕️ Healthcare Insurance

💊 Pharmaceuticals

SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.

📋 Description

• Lead customer in process discover workshops that align on best practices and drive to solutions based on requirements • Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge • Develop and leverage expertise in our Vault platform • Plan, Manage, and perform application build, test, and deploy activities • Identify and monitor interdependencies between various program or project workstreams • Create project deliverables and standards (e.g., including process standards) • Plan and establish after go-live activities including ongoing support and ongoing application changes to align to full capabilities • Mentor and develop junior team members to help facilitate a growing and collaborative team environment • Partner with customers to ensure they are leveraging the full capabilities of solutions; customer-facing role

🎯 Requirements

• 7+ years of demonstrated consulting or equivalent experience • Industry experience in Life Sciences, Healthcare or CRM • Proven track record meeting with senior management and executives as a subject matter expert • Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels • Strong presentation and solution design skills • Travel: up to 25% for implementation roles; post-implementation is non-travel • Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) • Nice to Have: Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)

🏖️ Benefits

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program • Flexible work arrangements (Work Anywhere: option to work from home or in the office)

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