Account Manager

🕒 September 15

🌐 India, Philippines – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Veremark's careers page, not through a job board

First seen by Remote Rocketship September 15

Still open on Veremark's site. Checked 9 hours ago.

Logo of Veremark

Veremark

51 - 200 employees

Founded 2018

👥 HR Tech

📋 Compliance

🎯 Recruiter

💰 Debt Financing on 2022-10

HR Tech • Compliance • Recruitment

Veremark is a whistleblowing and employment screening platform that enhances the hiring process by providing comprehensive background checks and pre-hire verification services. The company, which has integrated Employrite into its offerings, aims to help organizations globally streamline their hiring procedures and reduce risks associated with recruitment. Through its user-friendly system, Veremark allows employers to verify candidates with speed and accuracy, ensuring compliance with necessary regulations.

📋 Description

• Protect and grow revenue by partnering with clients to help them achieve their goals and maximise the value of Veremark’s solutions • Act as the voice of the customer and drive continuous improvement across the business • Cultivate, sustain, and expand relationships with new and existing clients • Assess client needs, identify areas for enhancement, and find growth opportunities • Listen to client feedback and advocate internally • Manage client accounts strategically • Schedule and conduct client review meetings and calls • Identify upsell and cross-sell opportunities • Collaborate with the sales team to generate new business and expand accounts • Handle contract renewals • Conduct regular account reviews and support adoption of new solutions • Use HubSpot, Monday, Power BI, Slack, and the Operations portal for revenue planning, order monitoring, and communications • Maintain comprehensive documentation of client correspondence • Address escalations and resolve complaints • Monitor industry trends and maintain knowledge of company products and services • Communicate with clients, prospective clients, external parties, service providers, and stakeholders • Follow internal controls, company policies, data privacy laws, and external regulations • Perform ad hoc tasks and projects as assigned

🎯 Requirements

• Experience of working within background screening • Experience building effective external relationships • Proactive mindset focused on client success • Strong problem-solving and initiative • Objection handling and negotiation skills • Account/Client management experience • Excellent interpersonal and communication skills • Confidence and professionalism in presentations

🏖️ Benefits

• Employees can work remotely

Apply Now

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