Senior Consultant – Client Success, Anti-Fraud Analytics

🕒 April 29

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $120k - $155k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

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Verisk

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1971

💰 $500M Post-IPO Debt on 2023-03

Insurance • Data Analytics • Risk Management

Verisk is a company that specializes in providing advanced data analytics, technology, and scientific research to the global insurance industry. It delivers solutions across various insurance sectors such as Property & Casualty, Life and Annuities, Reinsurance, and Specialty Markets, helping clients to assess and price risks with speed and precision. Verisk's offerings include underwriting and rating support, claims management, compliance, catastrophe risk modeling, and insights into extreme event risks. Additionally, Verisk serves other industries such as construction, real estate, and transportation by offering data-driven insights and solutions for risk assessment and business optimization, while also contributing to sustainability and resilience initiatives through its research and analytics.

📋 Description

• Lead and own all aspects of client account stewardship, serving as the primary point of contact for assigned clients. • The successful candidate serves as a trusted advisor to clients while collaborating closely with internal stakeholders. • Deliver consultative product guidance across all phases of the client lifecycle, including discovery, implementation, optimization, renewal, and expansion. • Assess current‑state client operations and provide data‑driven recommendations for future‑state best practices. • Support solution trials, proofs of concept, pilots, and value assessments using product‑generated insights. • Drive engagement strategy, messaging, and approach in partnership with sales and internal stakeholders. • Develop deep expertise in Verisk ISO anti‑fraud solutions and effectively position product value. • Deliver impactful product demonstrations, training sessions, and executive‑level presentations (virtual and onsite). • Advise clients on investigative techniques and leading practices to improve operational efficiency and return on investment.

🎯 Requirements

• Leadership or equivalent experience within insurance claims, fraud investigation, or a related field. • Demonstrated expertise identifying suspicious claims activity and insurance fraud indicators. • Strong ability to diagnose client business challenges and translate needs into analytic and operational solutions. • Understanding of insurance industry trends and the ability to align analytics to business outcomes. • Proven ability to influence and collaborate across clients, internal teams, and industry partners. • Excellent written, presentation, and public‑speaking skills, with comfort engaging audiences from frontline teams to executives. • Strong commitment to delivering high‑quality client service. • Proficiency in Microsoft Office (Excel, PowerPoint required). • Bachelor’s degree or equivalent experience. • 6+ years’ experience in insurance claims, fraud investigation, or analytics, with a strong emphasis on applying data and analytics operationally.

🏖️ Benefits

• Health Insurance • Retirement Plan • Disability benefits • Paid Time Off