Accounts Receivable & Collections Specialist

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Logo of Vert Environmental

Vert Environmental

11 - 50 employees

Founded 2013

🔬 Science

🤝 B2B

📋 Compliance

Science • B2B • Compliance

Vert Environmental is a California-based environmental testing company providing rapid, independent, and certified laboratory and field testing services for residential and commercial properties. Their services include asbestos, mold, lead, soil, water quality, indoor air quality, VOC monitoring, smoke and fire residue, silica dust, and OSHA PEL testing, with same-day options and regulatory-compliant reporting to support remediation, insurance claims, and project compliance. They serve homeowners, contractors, property managers, insurance carriers, and adjusters across Southern California and the Bay Area, emphasizing impartial third-party testing and fast turnaround.

📋 Description

• Contact customers via phone, email, and written communication to collect overdue payments • Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies • Research and resolve payment discrepancies, ensuring accounts are accurate and up to date • Apply customer payments and maintain accurate financial records • Process credit card payments, issue credits, and make account adjustments as needed • Negotiate payment plans when appropriate to support collections efforts • Respond to inbound calls, answer questions, and route inquiries as needed • Perform data entry and maintain detailed account documentation • Collaborate with internal teams such as Sales, Billing, and Customer Service to resolve account issues • Support continuous improvement of collections processes and workflows

🎯 Requirements

• 2 to 3 years of experience in Accounts Receivable, collections, or a similar role • Proficiency in billing and invoicing using QuickBooks • Strong understanding of accounts receivable processes, billing, and collections best practices • Proven ability to track down outstanding payments, investigate issues, and resolve discrepancies effectively • Advanced proficiency in Microsoft Office Suite, Google Workspace, and financial systems • Excellent verbal and written communication skills, with a professional, persistent, and client-focused approach • Strong organizational skills with exceptional attention to detail and accuracy • Ability to manage multiple priorities and deadlines in a fast-paced environment • High level of integrity and professionalism when handling sensitive financial information • Self-motivated, results-driven, and able to work independently with minimal supervision • Experience handling high-volume collections or aging portfolios • Experience working with cross-functional teams in a fast-paced environment • Experience working with US-based clients, with a strong understanding of US business practices and communication standards • Comfortable working in a fully remote environment • Availability to work US Pacific Time (PST) hours • High school diploma or equivalent required

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