Veta Virtual
11 - 50 employees
🤝 B2B
☁️ SaaS
⚡ Productivity
B2B • SaaS • Productivity
Veta Virtual is a company specializing in virtual receptionist and virtual assistant services. They provide a range of services including phone answering, inbound and outbound call management, appointment scheduling, and call overflow handling. Their services are designed to convert callers into clients by delivering personalized experiences through dedicated live receptionists. Veta Virtual works across various industries, including legal, accounting, and medical, helping businesses maintain a professional image, improve customer service, and free up internal resources. The company emphasizes human interaction with 100% real human receptionists who integrate seamlessly with existing phone providers, offering a cost-effective solution compared to hiring full-time staff.
Customer Retention Representative
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🔥 0 minutes ago
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Veta Virtual
11 - 50 employees
🤝 B2B
☁️ SaaS
⚡ Productivity
B2B • SaaS • Productivity
Veta Virtual is a company specializing in virtual receptionist and virtual assistant services. They provide a range of services including phone answering, inbound and outbound call management, appointment scheduling, and call overflow handling. Their services are designed to convert callers into clients by delivering personalized experiences through dedicated live receptionists. Veta Virtual works across various industries, including legal, accounting, and medical, helping businesses maintain a professional image, improve customer service, and free up internal resources. The company emphasizes human interaction with 100% real human receptionists who integrate seamlessly with existing phone providers, offering a cost-effective solution compared to hiring full-time staff.
📋 Description
• Conducting high-volume outbound outreach to hundreds of existing customers daily via phone, with targeted SMS follow-ups. • Identifying the right customers to target through data analysis and critical thinking. • Engaging customers in meaningful conversations centered around the value and benefits of returning to the cryptocurrency kiosk platform. • Educating customers on available products, value-added services, and customer benefits. • Handling objections, competing offers, and customer concerns with confidence and empathy. • Leveraging a broad range of sales strategies and marketing tools to create urgency and close re-engagement conversations effectively. • Identifying trends and revenue opportunities within the existing customer base to drive growth. • Maintaining accurate activity logs and customer interaction records in CRM tools.
🎯 Requirements
• Demonstrated ability to influence decisions and drive outcomes through consultative, relationship-based selling. • Strong verbal communication and phone presence. • Proven track record of managing diverse customer relationships and consistently meeting or exceeding revenue or retention goals. • Ability to explain complex or unfamiliar topics like cryptocurrency and blockchain in simple, relatable terms. • Experience handling objections and competing offers with composure, empathy, and a solutions-first mindset. • Highly self-motivated and goal-oriented. • Comfortable working in a high-volume, fast-paced, entrepreneurial environment. • Able to work independently and stay productive in a fully remote setting without losing momentum or accountability. • Bonus: basic knowledge of cryptocurrency, blockchain, or how crypto kiosks work. • Bonus: genuine passion for fintech, digital currency, and the future of financial technology. • Bonus: previous experience in customer retention, win-back campaigns, or outbound re-engagement roles.
🏖️ Benefits
• Competitive salary in USD — paid consistently every month, no matter where you are. • Performance-based incentives — your results are recognized and rewarded directly. • 10 paid vacation days per year plus all U.S. federal holidays. • 100% remote — work from anywhere in LATAM or Europe with a professional home setup. • A fast-paced, high-growth environment at the forefront of the global fintech and cryptocurrency industry. • A collaborative, supportive culture through Veta Virtual and our client.
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