Veta Virtual
11 - 50 employees
💼 Consulting
⚖️ Legal
🏥 Healthcare
Consulting • Legal • Healthcare
Veta Virtual is a company specializing in virtual receptionist and virtual assistant services. They provide a range of services including phone answering, inbound and outbound call management, appointment scheduling, and call overflow handling. Their services are designed to convert callers into clients by delivering personalized experiences through dedicated live receptionists. Veta Virtual works across various industries, including legal, accounting, and medical, helping businesses maintain a professional image, improve customer service, and free up internal resources. The company emphasizes human interaction with 100% real human receptionists who integrate seamlessly with existing phone providers, offering a cost-effective solution compared to hiring full-time staff.
Luxury Client Advocate
Job not on LinkedIn
🔥 0 minutes ago
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Veta Virtual
11 - 50 employees
💼 Consulting
⚖️ Legal
🏥 Healthcare
Consulting • Legal • Healthcare
Veta Virtual is a company specializing in virtual receptionist and virtual assistant services. They provide a range of services including phone answering, inbound and outbound call management, appointment scheduling, and call overflow handling. Their services are designed to convert callers into clients by delivering personalized experiences through dedicated live receptionists. Veta Virtual works across various industries, including legal, accounting, and medical, helping businesses maintain a professional image, improve customer service, and free up internal resources. The company emphasizes human interaction with 100% real human receptionists who integrate seamlessly with existing phone providers, offering a cost-effective solution compared to hiring full-time staff.
📋 Description
• Build and nurture long-term relationships with a portfolio of UHNW clients • Advocate for clients throughout their journey with the sales team • Anticipate client needs, coordinate next steps, and maintain seamless touchpoints without handling sales directly • Manage client interactions and data accuracy in HubSpot and Podium • Conduct timely, thoughtful follow-ups and maintain complete client histories • Represent the unified assistant identity “Quinn” across client communications • Coordinate internally via Slack and G Suite • Support onboarding and operational workflows using Zendesk • Proactively resolve client questions and concerns with resourcefulness and discretion
🎯 Requirements
• 2+ years of client-facing experience in customer support, client relations, or client advocacy • Direct experience in luxury retail or a luxury service industry is a strong plus • Comfortable and confident engaging with ultra-high-net-worth (UHNW) clients • Experience with CRM and client management tools such as HubSpot, Podium, or Zendesk • Willingness to learn new systems required • Excellent written and verbal English communication skills • Strong organizational skills and a detail-oriented mindset • Ability to manage high-priority relationships and tasks with precision • Resourceful and intuitive approach to identifying and resolving issues • Prior experience in luxury jewelry or another high-end consumer sector is a bonus • Must be currently based in Latin America (LATAM) or Europe
🏖️ Benefits
• Competitive salary in USD per month, depending on experience • Fully remote work • 3 weeks of PTO per year • U.S. holidays • Opportunity to work with a prestigious client base in the luxury industry • Supportive, mission-driven culture through Veta Virtual and its client
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