IT Field Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Veterinary Emergency Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

🤝 Non-profit

💰 $100M Series C on 2021-09

Healthcare Insurance • Healthcare • Non-profit

Veterinary Emergency Group is an emergency veterinary hospital focused solely on providing immediate medical care for pets. They operate 24/7, welcoming walk-ins without appointments and ensuring that pet owners can stay with their pets throughout their care. With a commitment to transparency and a customer-focused approach, VEG aims to create a less stressful environment for both pets and their owners during emergencies.

📋 Description

• Partner with IT teams, senior leadership, and hospital and regional leaders to understand hospital needs, resolve escalations, and keep operations running smoothly. • Support departmental and business initiatives by aligning stakeholders, prioritizing work, and helping ensure strong execution across your region. • Represent IT with professionalism, care, and a service-first mindset when supporting VEGgies, customers, and hospital teams. • Help protect VEG systems by coordinating and implementing operational measures that support secure, reliable data, software, hardware, and infrastructure. • Work with local teams to review project plans, finalize technology specifications, and support infrastructure projects, hospital upgrades, and new hospital openings. • Recommend and implement streamlined hospital technology, best practices, and continuous IT improvements, while helping hire Field Service resources as needed to maintain exceptional support.

🎯 Requirements

• 1–2 years of technical help desk or IT support experience, with the ability to apply general technology processes, tools, and best practices in a hospital environment. • Strong working knowledge of Apple products and macOS, with network experience, construction-related industry experience, or hospital buildout support as a plus. • Clear written and verbal communication skills, with the ability to partner confidently with VEGgies, IT teams, hospital leaders, vendors, and other partners inside and outside the organization. • Strong organization and problem-solving skills, with the ability to manage multiple tasks or projects, adapt to shifting priorities, and stay flexible when timelines change. • A self-starter mindset: dependable, eager to learn new technology quickly, comfortable working independently, and collaborative in a team environment. • Ability to mentor or coach future team members as needed, while also being able to physically move, handle, and lift computer equipment up to 50 pounds.

🏖️ Benefits

• Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling • Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families • Unlimited PTO to use for vacation or sick days—however you need it! • Generous employee referral program, so our awesome people can bring in more awesome people. • Company laptop and a monthly cell phone reimbursement • Casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!!