Senior Infrastructure and Support Analyst

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Vetta

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

⚡ Energy

☁️ SaaS

🤖 Artificial Intelligence

Energy • SaaS • Artificial Intelligence

Vetta é um centro de excelência em digitalização industrial, especializado na oferta de soluções para otimização de energia e sustentabilidade. A empresa, parte do grupo alemão SMS group, utiliza tecnologias de software e expertise em processos para aprimorar a eficiência operacional das indústrias. Vetta oferece serviços que reduzem a pegada de carbono de seus clientes, melhoram a gestão de energia e promovem a automação e digitalização de operações industriais.

📋 Description

• Ensure high availability of network and server infrastructure, manage access and identities with a focus on security, act as advanced support level (L2/L3), and develop small automations to optimize team routines. • Administer and monitor Windows server infrastructure and the corporate network (LAN/WAN/Wi‑Fi). • Manage accounts, permissions and access via Active Directory and LDAP/ITIM tools. • Provide advanced-level technical support to users, resolving high-complexity issues. • Develop scripts to automate repetitive tasks and backup/maintenance routines. • Monitor information security at the endpoint and network levels, mitigating vulnerabilities. • Support planning and implementation of cabling and physical/logical infrastructure improvements.

🎯 Requirements

• Degree in Information Technology, Computer Science or Information Systems. • Advanced PC skills: complex hardware and software diagnostics, desktop operating systems (Windows/Linux) and productivity tools. • Windows Servers: installation, configuration, administration and maintenance of Windows Server environments. • Identity and Access Management: strong knowledge of Active Directory (AD), LDAP and identity governance tools (such as ITIM / IBM Security Verify Governance or similar). • Network Infrastructure: solid knowledge in switch configuration, routing, network protocols (TCP/IP, DNS, DHCP, VPN), structured cabling and corporate Wireless environments. • Cybersecurity: application of security best practices, patch management, firewalls, endpoint protection and basic incident response. • Intermediate programming: ability to create automation scripts (PowerShell, Python or Bash) to optimize IT processes. • User Support: experience with consultative support, ticket management (SLA) and specialized technical support. • Microsoft certifications (AZ-104, MS-900 or similar) are a plus. • Networking (CCNA) or security (CompTIA Security+) certifications are a plus. • Knowledge of best-practice frameworks (ITIL / COBIT) is a plus.

🏖️ Benefits

• Flash Card with a meal/food allowance of R$ 32.00 per day, accepted at various establishments for you to use as you prefer. • Home office allowance of R$ 100.00/month and flexible working hours. • Health Plan (SulAmérica) and Dental Plan (Bradesco), with the option to include dependents. • WellHub, TotalPass and UniCamente access to support your overall health with physical activities and professionals from various health areas. • Onhappy: a corporate travel and leisure platform offering exclusive discounts on accommodation, flights and experiences for convenient and affordable leisure. • Guapeco Pet Health Plan to help care for your pet with access to consultations, exams and other veterinary services. • Discount and Rewards Club, offering discounts at various product and service networks. • Extended maternity and paternity leave to support parents during this important stage. • Profit Sharing (PLR) — according to the union schedule. • Birthday day off. • No dress code. Dress in what makes you comfortable! • Continuous Learning and Training Incentive Program to support ongoing development and knowledge sharing. • Employee Referral Program.