Corporate Travel Agent

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on VExpenses's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of VExpenses

VExpenses

51 - 200 employees

Founded 2016

💼 Consulting

📦 Logistics

📣 Marketing

💰 Pre Seed Round on 2019-05

Consulting • Logistics • Marketing

VExpenses is a company that specializes in providing a comprehensive expense management solution for businesses. Their platform enables organizations to easily track, manage, and optimize their expenses, enhancing visibility and control over financial activities. VExpenses aims to streamline the expense reporting process, allowing teams to focus more on their core responsibilities while ensuring compliance and accuracy in financial reporting.

📋 Description

• Provide customer service and support, answer questions, resolve issues, and guide customers on how to use the travel product • Prepare quotes and present travel service and product options based on customer needs • Issue, modify, and cancel individual and group tickets and reservations • Track deadlines, reservations, and ticket management • Ensure compliance with procedures and keep requests organized • Follow up on customer requests and seek fast, effective solutions throughout the travel journey

🎯 Requirements

• Strong communication skills to handle customer interactions clearly and courteously • Autonomy to manage customer interactions, identify alternatives, and resolve unexpected issues • Flexibility to handle changing priorities and unexpected situations • Organizational skills to manage multiple requests, deadlines, reservations, and ticket issuances • Availability to work 40 hours per week • Previous experience as a travel agent, preferably in corporate travel agencies • Knowledge of the B2B travel market and systems such as OBTs and GDSs • Experience providing customer service via chat, email, and phone • Knowledge of airline policies and land-based travel products • Experience at startups and/or technology companies with a B2B (SaaS) model is a plus • Experience working remotely or in a hybrid model is a plus • Experience using artificial intelligence (AI) tools is a plus • Experience with the Travellink platform is a plus

🏖️ Benefits

• Fully remote work throughout your employment • Medical insurance with no copay and nationwide coverage • Flexibility to allocate your benefits toward meal and/or food allowances • Access to medications and healthcare products at reduced prices • All work equipment provided (laptop, headset, mouse, etc.) • Referral bonuses for successful hires • Access to WellHub and TotalPass, with a range of well-being solutions • Close interaction with founders and partners • Plenty of freedom—and support—to be yourself • Relaxed and collaborative environment • Casual dress code every day • Access to a dental plan • Extended maternity and paternity leave • Birthday day off • Extensive learning and growth opportunities

Apply Now

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