Clinical Support Specialist

🕒 April 1

🐊 Florida, Illinois, +2 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🐎 Kentucky – Remote 🦀 Maryland – Remote

💵 $40k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Vheda Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

💰 $1M Venture Round on 2023-01

Vheda Health is the leader in virtual health engagement for health plans serving underserved populations. With over a decade of experience, our turnkey chronic care programs create a digital extension to your care management team that delivers an outstanding 84% member engagement and an average 3:1 return on investment. The most trusted government payors partner with Vheda Health to create the best healthcare experience that empowers people to live their best life. We are experts in Medicaid, Medicare, and SNP. The complexity of these populations demands a specialized approach to their engagement. We have been serving the underserved & often-hard-to-reach population for 10 years, with successful member stories. Our approach is time-tested, one you can trust, and one you can count on.Our success is rooted in our novel approach, combining live care coordination, monitoring, an app and the smartphone your members need to stay engaged. We consistently outperform any engagement and virtual care effort, and we will guarantee it. Come explore a partnership with Vheda Health and realize the future of virtual health engagement.Vheda Health is a nationally certified Minority Business in all 50 states. We also hold state specific designations in Illinois (BEP), Maryland, and Pennsylvania.To learn more, schedule a call with our Partnership team:[email protected]

📋 Description

• Immediate Outreach: Contact members promptly regarding out-of-range vital signs or device readings. • Mobile Care Management: Assist members with the use of mobile care management devices. • Risk Identification: Communicate with members to identify risks and educate them on recommended device ranges. • Health Education: Educate members about concerning symptoms and options for outreach, including when to refer to the ER or alternatives. • Resource Maximization: Maximize members' access to available resources for optimal care. • Team Collaboration: Assist health coaches, customer service, and tech support teams as needed and collaborate with the entire care team to support members effectively.

🎯 Requirements

• Current and active RN license. • Minimum of 1-3 years of experience in a critical care setting. • Understand chronic disease management and progression (e.g., Diabetes, Hypertension, Congestive Heart Failure, Asthma, COPD, Weight Management, Mental/Behavioral Health). • Proficient with technology and web-based applications. • Proven ability to work effectively in a remote setting, demonstrating strong communication and collaboration skills. • Demonstrate effective communication skills with compassion and empathy. • Proven ability to work effectively in a remote setting, ensuring seamless communication and collaboration with the care team.

🏖️ Benefits

• Competitive salary : Up to $70,000 per year • Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance • 401(k) • Unlimited paid time off • 12 paid company holidays • Engaging team events