VP, Account Management – Wellness

2 days ago

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Logo of Vi

Vi

Artificial Intelligence • Healthcare Insurance • SaaS

Vi is a company that leverages artificial intelligence to help health organizations improve member health outcomes and financial returns. The company provides an AI SaaS platform that offers solutions for efficient acquisition, personalized engagement, and predictive retention throughout the member lifecycle. Vi focuses on maximizing acquisition, enrollment, engagement, retention, upsells, and health outcomes with superior ROI. Their platform is designed to lower the cost per acquisition, enhance member engagement and retention, and transform operations with their generative AI technology. Vi works with leading global health enterprises to drive results at scale while ensuring privacy and data security standards are met.

📋 Description

• Own & Expand Client Relationships – Serve as the lead commercial partner for enterprise wellness clients • Drive Revenue Growth – Convert 95% of POCs, secure upsells and cross-sells, and contribute to achieving an NRR of 110%+ • Ensure Customer Retention & Success – Retain 95% of enterprise customers by delivering exceptional account management and strategic insights • Enterprise Contract Management – Independently manage renewals and expansions of $500K+ ARR contracts • Strategic Leadership – Develop a playbook for commercial strategy within the wellness vertical • Cross-Team Collaboration – Partner with the Client Performance (CP) team to ensure execution aligns with broader commercial goals • Data-Driven Storytelling – Own the narrative with senior stakeholders, leveraging performance data to showcase value

🎯 Requirements

• Proven ability to independently renew and expand contracts of $500K+ ARR • Strong understanding of the wellness landscape is a nice to have • Proven ability to guide clients through complex performance marketing & omnichannel engagement strategies • Experience working directly with VP/C-level stakeholders at enterprise customers

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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