VIAFON GmbH
201 - 500 employees
Founded 1995
📣 Marketing
🤖 Artificial Intelligence
📡 Telecommunications
Marketing • Artificial Intelligence • Telecommunications
VIAFON GmbH is Germany's contact center specialist that builds and operates high-competence teams for B2B telemarketing, direct sales and customer service. The company provides scalable inbound and outbound sales and service operations, quality assurance and customer-insight programs through its vialine quality assurance unit, and integrates AI-driven tools and training to improve contact quality and efficiency. VIAFON serves clients from mid-market to market leaders with a focus on measurable improvements in sales conversion, customer satisfaction and operational quality.
Customer Service
Job not on LinkedIn
🕒 June 25
🗣️🇩🇪 German Required
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VIAFON GmbH
201 - 500 employees
Founded 1995
📣 Marketing
🤖 Artificial Intelligence
📡 Telecommunications
Marketing • Artificial Intelligence • Telecommunications
VIAFON GmbH is Germany's contact center specialist that builds and operates high-competence teams for B2B telemarketing, direct sales and customer service. The company provides scalable inbound and outbound sales and service operations, quality assurance and customer-insight programs through its vialine quality assurance unit, and integrates AI-driven tools and training to improve contact quality and efficiency. VIAFON serves clients from mid-market to market leaders with a focus on measurable improvements in sales conversion, customer satisfaction and operational quality.
📋 Description
• Realize your potential in customer service as a work-from-home employee. • Support customers with inquiries and resolve issues. • Work within a strong team at a stable German company. • Schedule planning and flexibility regarding holiday pay.
🎯 Requirements
• You are an empathetic and communicative person who thrives in customer service. • You have prior experience in customer support. • You enjoy solving problems and are seeking a professional home within a strong team. • You live in Spain and would like to work from home.
🏖️ Benefits
• Appreciative corporate culture: We believe in the strength of diversity and equal opportunity and create a work environment where every voice counts. • Security: We offer you a real career perspective from day one within a stable German company. • Working hours: Mon–Sat between 11:00 and 20:00 German time (CET). • Benefit: You receive one weekday off during the week since you work on Saturdays. • Predictability: Your working schedule is provided at least 14 days in advance. • You will receive bonuses: quantity, quality, and attendance are rewarded. • Twice-yearly team meeting in Palma.
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