German Speaking Customer Support Agent

🕒 July 24

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 18%

infoinfo

🗣️🇳🇱 Dutch Required

🗣️🇩🇪 German Required

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Logo of SIXT

SIXT

5001 - 10000 employees

Founded 1912

📦 Logistics

🚘 Automotive

💼 Consulting

Logistics • Automotive • Consulting

SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.

📋 Description

• You provide excellent customer service and ensure a positive experience in every interaction • You communicate confidently and empathetically with customers in Dutch and English • You analyze customer requests, identify needs, and offer effective solutions • You adapt quickly to new situations and handle challenges with strong problem-solving skills • You proactively anticipate customer needs and maintain a service-oriented mindset • You work flexibly across different shifts, including weekends and night shifts

🎯 Requirements

• Experience: You have already gained initial experience in dealing with customers and providing excellent service comes naturally to you • Languages: You speak fluently Dutch and English (C1 level or higher) • Communication: You enjoy interacting with partners and customers and possess strong communication skills and empathy • Problem-solving: You can respond quickly to new situations and have strong analytical and problem-solving skills • IT Skills: You are confident in using computers and common software, including Microsoft Office

🏖️ Benefits

• Work-Life Balance: This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life • Employee Benefits: Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products • Team Building Activities and International Events: Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world • Professional Growth: Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment

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