
201 - 500 employees
Founded 1995
🤝 B2B
🤖 Artificial Intelligence
📡 Telecommunications
B2B • Artificial Intelligence • Telecommunications
VIAFON GmbH is Germany's contact center specialist that builds and operates high-competence teams for B2B telemarketing, direct sales and customer service. The company provides scalable inbound and outbound sales and service operations, quality assurance and customer-insight programs through its vialine quality assurance unit, and integrates AI-driven tools and training to improve contact quality and efficiency. VIAFON serves clients from mid-market to market leaders with a focus on measurable improvements in sales conversion, customer satisfaction and operational quality.
🕒 June 9
🗣️🇩🇪 German Required
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201 - 500 employees
Founded 1995
🤝 B2B
🤖 Artificial Intelligence
📡 Telecommunications
B2B • Artificial Intelligence • Telecommunications
VIAFON GmbH is Germany's contact center specialist that builds and operates high-competence teams for B2B telemarketing, direct sales and customer service. The company provides scalable inbound and outbound sales and service operations, quality assurance and customer-insight programs through its vialine quality assurance unit, and integrates AI-driven tools and training to improve contact quality and efficiency. VIAFON serves clients from mid-market to market leaders with a focus on measurable improvements in sales conversion, customer satisfaction and operational quality.
• Kundenbetreuung im Bereich KFZ-Versicherung • Kompetente Bearbeitung aller Anfragen im Kundenservice • Steigerung der Kundenzufriedenheit
• Du bist eine einfühlsame und kommunikative Person, die im Kundenservice zu Hause ist? • Du hast bereits Erfahrung in der Kundenberatung, • liebst es, Probleme zu lösen und suchst eine berufliche Heimat in einem starken Team? • Du wohnst in Spanien und suchst eine Homeoffice-Tätigkeit?
• Wertschätzende Unternehmenskultur: Wir glauben an die Stärke von Vielfalt und Chancengleichheit und schaffen ein Arbeitsumfeld, in dem jede Stimme zählt. • Sicherheit: Wir bieten Dir ab Tag 1 eine echte Perspektive in einem stabilen, deutschen Unternehmen • Arbeitszeiten: Mo.-Fr. zwischen 8 - 18 Uhr Zeit. • Planbarkeit: Deine Arbeitszeiten stehen dir immer mind. 14 Tage vorab zur Verfügung. • Du arbeitest auch an spanischen Feiertagen, dafür nicht an bundesweiten deutschen Feiertagen. • Arbeit an spanischen Feiertagen wird mit Feiertagszuschlag vergütet. • Du wirst boniert: Quantität, Qualität und Anwesenheit werden belohnt.
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