Fraud Prevention Lead, KYC

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🚨 AML and Financial Crime

👻 Ghost score 10%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of ASAAS

ASAAS

501 - 1000 employees

Founded 2010

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

ASAAS is a leading producer of 360° virtual tours in virtual reality. The company specializes in creating customized virtual tours, utilizing advanced technologies, including 360° video, drone technology, and interactive features, to enhance business visibility and engagement. With a commitment to quality and customer satisfaction, ASAAS offers immersive experiences for various industries, including schools, hotels, museums, and healthcare facilities, and aims to elevate online presence through innovative virtual solutions.

📋 Description

• Lead and develop the team by setting goals, monitoring SLAs, productivity, and quality, and ensuring high operational performance • Foster the team’s development in hard and soft skills through feedback, 1:1 meetings, performance review cycles, and other people management initiatives • Monitor operational KPIs and present performance reports, including SLA, backlog, aging, rework, and registration risk • Identify automation and continuous improvement opportunities to reduce analysis time and increase accuracy • Manage the entire onboarding journey, from initial screening and preliminary data validation to document review, face matching, and biometric verification • Ensure the consistency and integrity of customer records through checks against restrictive lists, PEP databases, adverse media, reputational risk, BF, DICT/Delorean, business activity, and financial capacity • Conduct re-reviews of incomplete, pending, rejected, or irregular applications • Validate permissions to use CNPJ/CPF numbers, bank accounts, and commercial information • Coordinate customer outreach to obtain additional information • Partner with Fraud, Compliance, Product, and Technology teams to improve registration rules, workflows, and tools • Ensure compliance with regulatory policies, including Central Bank of Brazil (Bacen) and AML/CFT requirements, as well as internal guidelines

🎯 Requirements

• Previous experience in KYC, customer due diligence, onboarding, and fraud prevention • Experience leading operational teams • Knowledge of AML/CFT, restrictive lists, identity verification, and document review • Strong analytical skills, with proficiency in operational metrics and risk indicators • Experience with workflow, queue management, and biometric tools • Ability to lead process improvements and collaborate across multiple teams • Experience in fintechs, payment companies, or financial institutions • Knowledge of SQL, data manipulation, and BI tools such as Databricks, Power BI, and Metabase • Participation in automation projects and optimization of KYC workflows • Availability to work 8 hours per day, Monday through Friday • Employment under Brazil’s CLT labor regime

🏖️ Benefits

• Medical and dental insurance with no co-pay • Life insurance • Medication allowance • Fitness allowance • Four free therapy or nutritionist sessions per month through Zenklub • On-site chair massage • Flexible meal allowance on a Visa card • Free food at the office • Daycare allowance • Parental support program • Extended maternity and paternity leave • In-company training platform • Education allowance covering 70% of undergraduate tuition and language courses, as well as courses and books • Home office allowance • Work equipment • Home office furniture allowance • Partnership with WOBA for coworking access throughout Brazil • Birthday month day off • Happy hour allowance • Referral bonus for recommending new employees • Annual performance-based bonus • Stock options plan • No dress code

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