IT Field Service Technician, Permanent Contract, Full-Time

🕒 August 28

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 22%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VINCI Energies Norge

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

VINCI Energies Norge leverer en strøm av grønn kompetanse gjennom merkevarene Omexom og Actemium. Selskapet fokuserer på å levere energieffektive, miljøvennlige og bærekraftige løsninger, noe som skaper langsiktige verdier for kunder på tvers av ulike sektorer. Som en aktiv pådriver for overgangen til et nullutslippssamfunn, opererer VINCI Energies Norge innenfor infrastruktur og industri, med 500 ansatte og en omsetning på 1 milliard NOK i 2021.

📋 Description

• First point of contact for colleagues and responsible for handling incidents in 1st- and, in some cases, 2nd-level support • Support users in the use of hardware and software • Document all activities in the Jira ticketing system • Analyze and resolve incidents in client, network, and workplace environments • Install, configure, and replace notebooks, PCs, printers, monitors, docking stations, and presentation solutions • Carry out workstation relocations and hardware and software rollouts, including hardware refreshes, software distribution, and imaging • Support network-related tasks • Coordinate external service providers as required • Work closely with IT colleagues • Ensure compliance with security and compliance requirements • Participate in the daily IT service duty rotation

🎯 Requirements

• Completed IT training, such as IT Specialist for Systems Integration, or an equivalent qualification • Relevant professional experience in IT onsite or field service is also welcome • Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory • Initial experience in server administration is desirable • Experience in client support, hardware diagnostics, and the replacement and setup of IT hardware • Confident use of ticketing systems, such as Jira, and remote support tools • Basic knowledge of TCP/IP, DHCP, DNS, and VLANs • Initial experience with PowerShell, Wireshark, or the OSI model is desirable • Category B driver's license • Willingness to work occasionally at additional locations • Strong customer and solution orientation, with an enthusiasm for direct user interaction • Independent, structured, and reliable way of working • Excellent communication skills, friendliness, and resilience • Very good spoken and written German (C1) • Interest in new IT technologies and personal development • Willingness to undergo a security clearance as part of the hiring process

🏖️ Benefits

• Collective bargaining agreement with annual special payments • 30 days of annual leave for a healthy work-life balance • Mobile working to help reconcile professional and personal commitments • Flexible working hours for greater freedom in your everyday work • Company car for private use and maximum mobility • Share program with preferential conditions and free shares • Employee referral program with a bonus of up to €3,000 • Bike leasing for environmentally friendly and flexible mobility • Fitness club subsidies to support your health • Childcare allowance to support families • Retirement and health benefits for long-term security • Eyewear allowance for clear vision at work • Corporate benefits program offering numerous discounts with many partners • Personal development through structured onboarding, training, and long-term career prospects • Innovative projects with varied responsibilities and a modern working environment • Help shape the energy transition through sustainable projects and active climate protection • Highest standards of workplace safety through clear standards, training, and the goal of “Zero Accidents”

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